Watkins Towing

Reviews

• TC

  Thomas Crown

  Sep 22, 2026
  1.0
  My auto insurance matched with this company to get my vehicle towed. I spoke to a young lady who cancelled the dispatcher all because I was disappointed that the tow truck would not be able to get me to my destination. All I know is the young lady is wrong for that I’ll be sure my auto insurance NEVER has Watkins as a suggestion
• TW

  Taylor Woods

  Sep 14, 2026
  1.0
  ⭐ 1/5 Extremely poor customer service from start to finish. The tow truck driver was incredibly rude and unprofessional, and unfortunately the lady at the front desk was no better. Instead of treating customers with basic respect, both acted as if helping us was an inconvenience. Dealing with a tow company usually means you’re already having a bad day. A little professionalism and common courtesy would go a long way. Based on how we were treated, I would not recommend this company and will absolutely take my business elsewhere in the future.
• MF

  Monique Ferraro

  Jul 26, 2026
  5.0
  My son called me saying his car was inoperable. He called your company. Was advised an hour to an hour half to get to him. He received a call back with in 15 mins. Curtis the operator was efficient, quick, made it look easy lol, polite and had excellent customer service. You make this bad situation a little more bearable. I thank quick response and delivery of the car back home. Curtis you are an excellent representative for this company.
• ES

  Eric Swierski

  Jun 16, 2026
  5.0
  I’m part of a car ministry at my church. Since we are a downtown church, we have many walk in’s on Sunday mornings with transportation needs. I called Watkins towing for help towing a vehicle owned by a homeless man who needed a new fuel pump installed. When I explained my situation to Justin, he said no problem he could help and there would be no charge. I was speechless and thanked him for his generosity. It is one thing to talk the talk but Watkins walks the walk! Thank you Justin, Chris and Watkins towing for loving on your community!
• JI

  Julian Iturralde

  May 9, 2026
  1.0
  Absolutely horrible experience with Walking Towing. The staff was rude, unprofessional, and acted like helping customers was an inconvenience. Communication was terrible from start to finish — nobody could give a straight answer, and the wait time was ridiculous. On top of that, the pricing felt completely unreasonable for the level of service provided. My vehicle was handled carelessly, and the entire process added unnecessary stress to an already bad situation. I would not recommend this company to anyone unless you enjoy being ignored, overcharged, and treated disrespectfully.

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