Enterprise Rent-A-Car

Reviews

• TM

  TraVonnel McDonald

  5 days ago
  1.0
  I rent luxury from Enterprise all the time in different areas. Glad I went basic with This location. They will never get my return business! it has been over 2 weeks and I have yet to still receive my $328 out of $400 security deposit after being charged from a rental that I brought back at 3am 13hr earlier before a full day charged. Don't returned to the drop box. Keep the rental unitl drop off time. Your going to be charged and if like me be stolen from. Smh!
• DT

  Dhamaratna Thitilerdwong

  Sep 22, 2026
  5.0
  Great place to rent a car.
• TB

  Traci Billue

  Sep 14, 2026
  3.0
  We got the vehicle we requested. That was good. SUV is clean and ready to go. Staff at the rental counter, ☹️. Very sad. How many computers do you need to sign in one person to pick up a vehicle? 25 mins and 2 employees? No one in front of us. Other places it takes 5 minutes, 10 tops.
• CH

  Chris Herring

  Sep 9, 2026
  5.0
  Very nice staff!
• TB

  Timothy Briscoe

  Aug 5, 2026
  2.0
  Unreliable fleet of SUV's CX90 to be exact. Rented a vehicle that lost all power putting me and my family in danger. These vehicles has a documented history of losing power during Hwy driving. Please stay away from this vehicle. Customer service is poor at best when dealing with an emergency. If you don't have your confirmation number they won't even attempt to help you no matter what the situation is. The number that they text you for emergency issues no one answers and no one returns text. How ever I give the manager a 10 for taking care of a issue. But I give the night shift staff a zero for not documenting a potentially fatal flaw with a vehicle that does not need to be rented to another person. This kind of issue with a vehicle could get some one killed. To the young man that was in the back office that I talked to about this vehicle cutting off and losing power 3 times on a crowded interstate once I returned. Please always tell your customer I'm glad you made it safely and I'm sorry this happened not well we rented 3 of these vehicles and no one else had this problem. That statement in itself runs a customer away and triggers a review like this one. You showed no compassion for the situation. To the customer service person that I talked to on the phone while I was having this issue. You don't need your job because you could have easily looked my name up. This was a dangerous situation and you did no service to your customer. No help just I need your confirmation number. Well if I wasn't trying to keep a vehicle that has lost complete power I could have found that for you. By the way I called two separate numbers for help and even text the issue I was having with this vehicle. Enterprise if you dispute this post I will add the screenshot to verify that I did text this. The only reason you got two stars is for the quick rental process and your new manager trying to handle the situation. So over all the experience was bad

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