SIXT Car Rental - Palm Beach International Airport (PBI)

Reviews

• LB

  Laboss Boutique

  3 days ago
  5.0
  One of the best experience I’ve had in a long time. I normally travel and I normally love to get a rental car, but this was by far one of the easiest and best rental car company. Everything was quick and easy, and your girl even got an upgrade that was sweet overall will definitely be back to this car company again everything was smooth.
• AU

  Abigail Uchitelev

  May 13, 2026
  5.0
  We had such a wonderful experience at SIXT thanks to Irina Montoya. She truly gave us her undivided attention and went above and beyond to help us figure out a situation we were dealing with. Irina was patient, kind, professional, and made sure every detail was correct for us before we left. Her excellent customer service made the entire experience smooth and stress-free. It’s rare to meet someone so genuinely caring and dedicated to helping customers. We will definitely be coming back because of the amazing service we received from her. Thank you again, Irina!
• FA

  Fabrice Ambrosini Ambrosini

  May 8, 2026
  5.0
  ⭐⭐⭐⭐⭐ Absolutely outstanding experience at Sixt Palm Beach International Airport! From start to finish, everything ran perfectly smoothly. Ketsia at the counter was a true gem — incredibly friendly, professional, and handled a small issue with my online booking instantly and without any fuss. She also set me up with a fantastic car, which I really appreciated! Manager Izzy was absolutely phenomenal. The teamwork between him and Ketsia was on another level — you could feel the great energy and support they have for each other and for their customers. They made the entire pickup process effortless and enjoyable. And when it was time to return the car, Shelly and Ketsia took care of everything with the same warmth and professionalism. All three of them represent the very best in customer service. The car itself was excellent — clean, comfortable, and exactly what I hoped for. I will 100% be coming back. Highly recommend this location to anyone visiting Palm Beach! 🙌
• CT

  Charisse Thompson

  Apr 28, 2026
  5.0
  I can confidently say that Sixt has provided me with the best car rental experience I’ve everrrrrrr had. From the lux vehicle selection to the surprisingly affordable upgrade options, everything exceeded my expectations. The moment I arrived, Jay greeted me with such warm and welcoming energy. He took the time to explain my new status, what it included, and made sure I fully understood the benefits, then topped it off with an exceptional upgrade. That level of service immediately set the tone. What really stood out is how appreciated customers are made to feel. During my visit, they had water and snacks available. (It may have been customer appreciation week or month) but either way, it added such a thoughtful and welcoming touch. Derrick was also wonderful and was there for my check in and out. And Irina? Absolutely superb. She was attentive, proactive, and incredibly accommodating. She noticed something with my vehicle and corrected it immediately, without me even having to say a word. That is top-tier, next-level service. Because of this experience, I can honestly say I won’t be renting from anywhere else. You have a loyal customer forever. Thank you for such an amazing experience!
• AV

  Alexandra Vitaletti

  Apr 26, 2026
  1.0
  Save yourself a huge headache and rent elsewhere. After waiting and being told a car in my rented class was unavailable, I was given a vehicle with extensive damage. I waited another half hour on the lot for an employee to show him damage that wasn't on the rental agreement and couldn't upload it to the system because the system locks up after half an hour. After I returned the vehicle and left Florida, they started coming after me for a scratch on the door. Then they asked for $1400 to repair the whole door and more! I repeatedly asked for evidence that I caused this damage and was told "they would continue to pursue this claim" - which means they sent the claim to a debt collector without substantiating the claim in violation of Federal Law. Even Budget has 360 cameras to avoid this sort of scam. They are trying to take advantage of their customers to repair their damaged vehicles. Now I have to deal with a potential lawsuit. Had great experienced at PBI airport with Avis and Budget - go there instead.

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