Nissan of Vero Beach

Reviews

• DO

  Diego Ortega

  1 day ago
  5.0
  I purchased my vehicle from Mr. Rios at Nissan of Vero Beach, even though I live in Wesley Chapel, almost three hours away. We handled everything remotely, and the entire process was easy and smooth. The negotiation was fair and straightforward, and I was very happy with the value they gave me for my trade. We agreed on the numbers on Monday, and by Wednesday my new vehicle was delivered right to my driveway while they picked up my trade. The financing team and management were outstanding throughout the process. I highly recommend Mr. Rios and the team at Nissan of Vero Beach for a hassle-free car-buying experience.
• LJ

  Leatina Johnson

  Jul 3, 2026
  5.0
  ​⭐⭐⭐⭐⭐ Unbelievable Experience—They Treat You Like Family! ​I can honestly say I’ve never had a car buying experience like this before. From the moment we walked into Nissan of Vero, we felt like friends, and by the time we left, we felt like family! ​Zac Williams did an amazing job helping us pick out our vehicle. He took his time, never rushed us, and worked so hard to find the perfect fit for our needs. ​Joe Valteri was an absolute blessing. He is truly the nicest person you could ever meet and went completely out of his way to make sure we were taken care of. ​Then there’s Nick in finance—he was phenomenal! He gave us his word that we’d be really happy when he was done, and BOY, WERE WE!! I literally left the dealership with tears of joy. ​The whole experience was completely painless. Who can actually say that about buying a car? WE CAN!! Thank you so much to the entire Nissan of Vero family. You have customers for life!
• JH

  Jeremy Hall

  Jun 30, 2026
  5.0
  Recently purchased a titan and couldn’t say enough good things about the crew at vero Nissan. My salesman Christian was extremely thorough in making sure I was comfortable and confident throughout the whole process. Clayton the used car manager stayed on top of the whole process and knowing he was overseeing and making sure I got the best deal was really important to me. My finance manager Javier was outstanding, he took his time to make sure I was understanding everything and fought for the best interest rate for me. Finance is usually the nerve racking part of buying a vehicle but he made it feel like I was talking to a friend the whole time. I was even introduced to the owner Joe and knowing he stopped what he was doing and took the time to chat meant a lot to me. These guys have earned a customer for life. Will definitely be returning and recommend them being the first stop when shopping for a new or used vehicle.
• TN

  Tiffany Ness

  Jun 24, 2026
  1.0
  —-ZERO STARS—- had to do at least 1 to post this. PLEASE GO SOMEWHERE ELSE! This place and everyone on it want to claim how honest they are, and how they ALWAYS make sure the customer is satisfied.and how happy I’ll be when u leave there I’ll be bragging to my friends by dinner time. 😂 that’s a complete joke. Got screwed the sec I walked in. Ripped off, lied to (CONSTANTLY, they have never said an honest thing EVER!!) stuff stolen from my car, promised it would be replaced, still waiting. And then one screw up after another after another with paperwork financing that I’m still continuously paying to fix. I refuse to go back to this place. I now drive an hour just to have my car serviced. It is definitely worth not going to that place where im Constantly having to question whether or not im being told the truth, not being ripped off, and the work being done and done right. Please go somewhere else, Or you Will be dealing with the aftermath of all of them only truly caring about 1 thing…Money, and how much they can get u for!
• DV

  Diane Verrill

  Jun 15, 2026
  1.0
  I would not exactly consider myself a customer of Nissan of Vero Beach, but I have now had two negative experiences with this dealership. My first experience occurred when my Nissan Rogue Sport would not start. I live between the Fort Pierce and Vero Beach Nissan dealerships (and have had my vehicle serviced at the Fort Pierce location), but when the vehicle wouldn’t start, it was towed to Vero Beach. I was told the problem was the battery, and a new one was installed. A week later, the vehicle would not start again. The tow truck driver checked the battery and found that one of the battery cables had been left extremely loose, which he tightened for me. It is disappointing—and concerning—that a dealership could fail to correctly install a battery. My second experience involves the persistent emails and text messages urging me to sell my vehicle for “over market value,” supposedly requiring just 20–25 minutes of my time. After weeks of these messages, I finally agreed to an appointment. I made it clear that I was not interested in buying another vehicle, only potentially selling mine. When I arrived, I wasn’t sure where to go, but a saleswoman outside offered to help. After I explained the purpose of my visit, she first asked what vehicle I was interested in purchasing. I repeated that I was only there to explore selling my car. She asked whether I had a price in mind—I did, but I wanted to hear their offer first. After a quick look at my vehicle, I was offered $11,500 and told the car was in excellent condition. When I countered with $12,000 and showed my Kelley Blue Book research, she explained that the dealership would need to spend money to certify it. $11,500 is the low end of KBB’s trade‑in value range, so I fail to see how that qualifies as an “over market value” offer—especially for a vehicle they described as in excellent condition. The salesperson then left to speak with the manager (Clayton). When she returned, she said the vehicle would need to be inspected before they could offer $12,000, but she had another customer arriving and asked me to move to the lobby. After nearly 30 minutes with no updates and no clear point of contact, I approached the manager’s desk to ask about the status. I was met with what felt like a rude response: “These things take time.” So much for the promise of only needing 20–25 minutes of my time. Eventually, I was told the dealership was willing to buy my vehicle for $12,000 and that I should wait in the lobby while they drafted the paperwork. When I returned to the manager's desk to ask whether they needed the title, I was informed that although I would be signing documents to sell my vehicle, I would not receive payment for several days. Odd. When a customer buys a car, they cannot drive off the lot until payment is made in full—so why would anyone agree to hand over their vehicle without receiving immediate payment? To make matters worse, a man I had never met (sits beside Clayton) asked me if “something was wrong with me" because he believed I had arrived at the dealership angry. To recap: • I was harassed for weeks with emails and text messages urging me to schedule an appointment—one even arrived while I was sitting in the lobby. I also received text messages even though I responded STOP. • I was apparently expected to accept the initial offer without negotiation, despite the fact that negotiation is standard in any vehicle sale. • I was asked to move aside because the salesperson “had another customer,” leaving me unsure who was handling my appointment. • My 20–25‑minute appointment lasted 75 minutes. • I was expected to surrender my vehicle without receiving payment at the time of sale. Overall, this was an unprofessional and frustrating experience from start to finish. I will never service my vehicle at this dealership again, nor will I ever purchase a vehicle from this dealership.

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