Enterprise Rent-A-Car

Reviews

• TR

  Tiffany Revine

  2 days ago
  1.0
  The Tarpon Springs location had a sign on the door for all business to be directed to the Holiday Florida location until further notice. It was a huge inconvenience and I ended up having to call to get a ride home due to lack of staffing.
• PH

  Peggy Sue Helms

  May 8, 2026
  5.0
  I needed a rental car through Enterprise while my vehicle was being repaired after being hit by another driver, and the entire experience was honestly much better than I expected. I really wish I had gotten the young woman’s name who helped me at check-in because she was absolutely phenomenal. Considering the circumstances of why I needed the rental, she made the process as smooth, stress-free, and pleasant as possible. The gentleman who helped me at drop-off was also great, and the entire process was quick, easy, and seamless from start to finish. Every staff member I interacted with was friendly, professional, and genuinely helpful. Excellent customer service all around — thank you for making a difficult situation a little easier.
• TD

  Tammie Dunlap

  May 3, 2026
  1.0
  This rental company didn’t even have the decency to call me before my pick to say that they didn’t have a car. I am a professional and don’t need to do business when they have shown me after 20 years of consistently using them as my preferred car rental company that my time and my business doesn’t mean anything to them!!
• GS

  Gus San̈ez

  Apr 6, 2026
  5.0
  I recently had an outstanding experience with the Enterprise team while my personal vehicle was in the shop. I dropped my car off at Ferman Collision, and Enterprise made the entire process seamless. They even honored the Ferman rate, which was a huge help. ​What really impressed me was how they handled the pickup. Enterprise came and picked me up at my convenience, fitting perfectly into my schedule without any hassle. They were professional the whole way through, from the first phone call to the moment I got the keys. ​However, the main reason I’m writing this is to highlight Terrell. He’s currently on the cleaning team and working his way up, and I’m telling you, this young man is a class act. He came to pick me up, and we had a fantastic, engaging conversation. He is incredibly respectful and carries himself with a level of professionalism you don’t see every day. ​At one point, he received a call while we were driving; he stayed completely focused, was extremely courteous, and immediately declined the call to prioritize the customer. It’s rare to see that kind of discipline. Terrell is a great kid with a bright future—he is a massive asset to this branch, and he absolutely deserves to be promoted. ​Management, take note: you’ve got a winner in Terrell!
• RL

  rita ledonne

  Mar 22, 2026
  5.0
  A+++ Enterprise delivered rental to repair shop where my car had body work done.Rental was clean,new and cost was v. fair. Repairs complete...dropped off rental at body shop and Enterprise picked up rental with NO issues. Very fair rental charge w/o extras. Enterprise...best .

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