Volvo Cars Tampa

Reviews

• RI

  Ray Illiano

  5 days ago
  5.0
  Best service I’ve ever experienced from any dealership/ service department. Niccole was fantastic , beyond helpful, and kind to make sure all of the service on my vehicle was taken care of quickly efficiently and as cost effectively as possible. Mary was likely the kindest financial person I’ve ever spoken to- and made the whole experience seamless. I will be returning for anything I ever need regarding my Volvo/ future purchases. I cannot thank Volvo tampa enough for their care. 10/10. -Ray I
• YB

  Yune Borges

  6 days ago
  5.0
  I had a great experience purchasing my car here. Liana Martinez made the entire process smooth and stress-free. She was knowledgeable, patient, and always willing to answer my questions without making me feel pressured. Anthony Deblasio was also incredibly helpful throughout the process and made sure everything went smoothly until the end. Their professionalism, honesty, and excellent customer service made this a very positive experience. I highly recommend this dealership and truly appreciate all the help they gave me. Thank you, Liana and Anthony!
• RS

  Robin Smith

  Jul 8, 2026
  2.0
  I really wanted to have a positive experience with Volvo Cars Tampa, but unfortunately that hasn’t been the case. Before purchasing my Certified by Volvo C40, I specifically raised concerns about the windshield. I was told the chips could be repaired “no problem” and that after the repair I wouldn’t even see them—they wouldn’t be visible. Based on those assurances, I moved forward with the purchase. The car was delivered, and it immediately became obvious that wasn’t true. All of the chips are still clearly visible, including one directly in my line of sight while driving. Only after I pointed this out was I told that management wouldn’t spend any more money on the car. That was a complete change from what I had been told before buying it. I was then advised to claim the pre-existing windshield damage on my own insurance. I wasn’t comfortable doing that, and I don’t think it’s appropriate to expect a customer to use their insurance to correct damage that existed before delivery. This has been a pattern throughout the process. I was promised a cargo mat that still hasn’t materialized. I was told a sales manager would call me, but despite repeated assurances, that never happened. I’ve also asked multiple times for basic information about my financing—where to make payments and when they’re due—and have received no response. The overall experience has left me feeling like you’ll be told whatever you need to hear to get you into the car, but once the paperwork is signed, the follow-through is minimal. That’s incredibly disappointing from a dealership representing a premium brand and selling vehicles under the Certified by Volvo program. It creates a level of mistrust that simply shouldn’t exist. I genuinely love the car itself, which makes this even more frustrating. I hope someone in dealership leadership sees this review and chooses to address these issues rather than continue ignoring them. Edit: to be clear my issue is not that the windshield wasn't replaced it is that I was told it would be repaired in a way that it would not be visible to me and instead I was advised to commit insurance fraud when it wasn't.
• KK

  Katie

  Jul 3, 2026
  1.0
  A few years back I brought in my 2012 Volvo which I still drive and it needed body work done and still does but the people I interacted with in this particular location all but refused to help me, is it because my car is old? perhaps but they literally were ignoring me like mean girls in a high school so I’ll never really know I was a paying customer trying to understand the issues with my locomotive I think it’s disheartening in this day and age when service is refused if you don’t have the new shiny thing even though you are a volvo driver My car still has not been repaired and I don’t know where to take it because this Volvo dealership all but refused to help me or even steer me in a direction of someone who could help me They basically ignored me when I was there in person getting my oil changed, I asked them to take me off the calling and mail list but I still receive a lot of mail from Volvo so…. So as a consumer I’m confused, no one in this building wanted to help me in real time but I’m still getting advertisements to come patron this particular location? I will always drive a Volvo because one saved my sister‘s life in a very terrible accident but I wish the people who worked for this company in Tampa Florida actually reflected the values of what Volvo is
• CN

  Charles Nass

  Jun 30, 2026
  1.0
  Your safety is at stake - I warn all luxury car consumers to be extremely cautious when dealing with the service department at Volvo Cars Tampa. In October 2025, my 2023 Volvo S60 was involved in a collision while under the exclusive care, custody, and control of this dealership. I was never advised of this incident by Volvo Cars Tampa, and found the car myself 4 days later at a collision facility (via Volvo Cars App). Instead of transparently disclosing the full extent of the structural and mechanical damage to me and letting my insurance adjust the claim, the dealership executed unauthorized collision repairs to cover up the incident without my explicit, prior consent, committing fraud and deception. Bear in mind their choice of collision center has closed indefinitely due to similar trade practices. Even after subsequent repair attempts, the vehicle was returned to me dynamically unstable and continues to suffer from severe highway swaying and suspension tracking issues. When escalated to Volvo Car USA corporate headquarters, their customer care team refused to intervene, claiming franchise dealers operate completely independently. Because this franchise chose to conceal a collision, execute unauthorized repairs, and return a vehicle failing to meet factory safety standards, I have officially escalated this matter to the Florida Attorney General’s Office (Military and Veterans Assistance Program) and the Florida Department of Agriculture and Consumer Services (FDACS) due to lack of remediation. Take your safety and business to a dealership that respects their customers and consumer protection laws.