Volvo Cars Tampa

Reviews

• TF

  Thomas Foley

  Sep 22, 2026
  5.0
  I had amazing service, communication, and the pricing was pretty decent. Previous Volvo dealership turned me off about ever buying another Volvo. Nicole P. In service was amazing.
• KK

  Kristopher Kelly

  Sep 8, 2026
  5.0
  I recently leased a new Volvo XC90 from Volvo Tampa, and the experience was excellent from start to finish. Jonathan was professional, knowledgeable, responsive, and genuinely focused on making the entire process easy and enjoyable. He took the time to answer all of my questions, made sure I understood the vehicle and lease details, and never made me feel pressured. The process was smooth, efficient, and exactly what you hope for when purchasing or leasing a new vehicle. I highly recommend Jonathan and the team at Volvo Tampa. If you’re considering a Volvo, I would definitely recommend working with Jonathan. I couldn’t be happier with my new XC90 and the overall experience.
• KK

  King Koi

  Sep 2, 2026
  2.0
  Before I get into the reasons why I do not like this dealership, I want to give flowers to the following people. Mrs. Mary who works in Parts and Service, Anthony in Sales or Finance, Manager Sid, and Paul the service manager.When I came to the dealership to order the replacement part needed for my car I noticed how Anthony came in looking fresh to death was smiling, greeting people giving out donuts and etc to everyone in the service area. Mrs. Mary was pleasant smiling you can feel the Sunshine coming from her. Sid and Paul were great as well with my interactions with them. Paul was able to assist me with a matter I needed assistance with after Mrs. Mary explained to him what I needed. Now to my review. Around August 4th or 5th stopped into the dealership to look at buying a a 2024 or newer Volvo XC90. When I initially walked into the dealership nobody greeted me or spoke to me. As I started walking into the building a salesman came out of an office where it was multiple people in there sitting around and talking and gave me a small hello. I didn't feel that the green was genuine so I walked outside in the rain and started looking at cars and no one did not come out to assist me or have a discussion. I came back in from out the rain I stopped at one of the officers and there was a gentleman by the name of Sid who I think is one of the finance guys and him and I started having a conversation he went and got this new sales agent named pedro. I gave you all the details that I needed as well as what I was looking for and as in true salesman fashion he was trying to sell me which I do not blame him for. I let Sid know I was going to buy a vehicle that week and I wanted to get it locally. I informed him how I felt that I seen his colleagues talking amongst themselves and I did not receive the help that I needed. The female general manager was talking to a gentleman that had a man bun in her office and then when he left she was speaking to one of the sales agents that came into her office as well. I was standing outside her office to get assistance before I came and started speaking to him and no one spoke with me. The whole time I was at the dealership I did not feel they wanted my business and I even asked the gentleman with the man bun was it because of my color or because I did not look the part of someone who was going to spend money there and etc. the next day I received a call from Pedro and was formed they were not going to be able to get me a vehicle and I asked him is there anything we can do and he said no that the manager was not going to be able to assist me. I asked was Sid available he said was off. So I made other arrangements and went to Autobahn Volvo of Texas and bought a car. I had to come back to this dealership to get a item replace that the dealership in Texas paid for. If you go to the dealership asked for the people I mentioned in this review they will take care of you.
• CP

  Camilla Paula

  Aug 26, 2026
  1.0
  UPDATE – Response to the dealership’s reply: I need to correct several statements in this response because they are simply not true. I was told to leave the dealership, and I have witnesses who were present and can confirm exactly what happened. I was told I was trespassing, and the employee did call the police. I was also never unwilling to cooperate or show where my vehicle was. The employee accused me of having a key that was not for my car, even though I had literally driven that same vehicle to the dealership.At no point did I refuse to cooperate. The only thing I asked was to be treated kindly and respectfully. Instead, the situation escalated to the point where I was told to leave. I also want to clarify that my husband later contacted a woman at the dealership who treated us respectfully and professionally. About two hours later, I returned, and she assisted me without any issue. I genuinely appreciate the way she handled the situation. Unfortunately, being treated appropriately afterward does not erase what happened during my first interaction. Since Volvo Cars Tampa is now publicly disputing my account, I would welcome a review of the dealership’s security camera footage and phone records from that time, as well as statements from the witnesses who were present. Those records should make it very easy to establish what actually occurred.I stand by my review and my account of how I was treated. I was a loyal Volvo customer for six years, always made my payments on time, and had always been treated with professionalism and respect. Unfortunately, that completely changed when I came in to return my vehicle at the end of my lease. I was simply returning my car because my lease had ended and I was not purchasing another vehicle that day. During the interaction, I was spoken to in an extremely rude, dismissive, and intimidating way. When I asked this gentleman to please speak to me more kindly and treat me with respect, he told me he would no longer help me, threw my key on the desk, ordered me to leave immediately, said I was trespassing at a dealership where I had been a customer for six years and called the police when I refused to leave! I was crying, humiliated, and completely shaken. To this day, I genuinely don’t understand what I did to justify such an extreme reaction. I simply asked to be treated with respect. And because there was no reasonable explanation for the way this escalated, I am left with an uncomfortable question: Would I have been treated the same way if I were not a woman with a Latin accent or if I had walked in to buy another car instead of returning one? After six years as a loyal customer, this was incredibly disappointing. Customer service shouldn’t disappear just because someone is returning a lease instead of buying another car. I never imagined my six years with Volvo would end this way.
• LR

  Laura Richardson

  Aug 22, 2026
  1.0
  Unfortunately our experience started solid but we won’t be returning. We bought a c70 for our daughter her car she wanted when she turned 16. We had a few repairs that needed done along the way being an older car understandable. Did them all at Tampa Volvo no issues. But found recently that they don’t stand behind their service. The car needed a headliner repair which can be complicated on that car. They took me back before completing service because they wanted me there to make sure the convertible top went up and down. It did. I left it for a quick overnight repair. Later I received a text from my SA the glue was still drying. Understandable. Then the next day I receive a text the service was working on something. Immediately I knew. Two days later it was ready but I was told not to put my top down as they added oil and didn’t want it to leak. When I questioned this I was told it still works and goes up and down like when I brought it in. All in writing. Then in another text I was told they were worried the pump would stop and it wouldn’t go back up. We called and asked how did they repair it we assumed a volvo dealership wouldn’t leave the top semi open knowing that ruins the motor. Later I went to pick up the car which now has a top that no longer works and was told how did I know it wasn’t already not working. We even asked for the car to be left so they could inspect and see why it wasn’t working. We were told we could bring it back for a $250 diagnostic fee. Also at that time I was told no oil had been added, which just added to the amount of stories we were told. I would think a dealership worth its weight would inspect it for us find out what’s wrong and work together with us since it broke in their care. Instead they kept telling me how did I know it worked. Even though in the text thread I still have it says it still goes up and down as when you left it at one point and then another text that tone changes. Also I saw them put it up and down when we first left it. At this point in trying to talk to them it was clear the conversation was pointless and I just wanted the car back and to make sure with the broken top was safe for my daughter to drive. I am disappointed to lose this service center as it was closer than others in FL but to not stand by your work and have many stories of why in writing. We tried calling, the text thread with the SA and talking in person and I am just truly disappointed more wasn’t done to meet us halfway and at least look at it and tell us what broke instead they tried to get a diagnostic fee. The one star is for the women at checkout who is truly a bright light and makes me laugh every time I am there even when paying thousands in repairs