SIXT Car Rental - Tampa International Airport (TPA)

Reviews

• SL

  Sommer Layman

  2 days ago
  1.0
  ★☆☆☆☆ I will never rent from SIXT again. A $250 charge related to a rental from October 2023 was sent to collections. I paid the amount, yet the collection continued to cause problems for me years later, including appearing on my credit report. What followed was months of going back and forth between SIXT and Summit, with each company seemingly pointing me toward the other instead of taking ownership and resolving the issue. I repeatedly provided proof of payment, followed up, asked for clarification, and tried to get someone to actually address the situation. Communication from both companies was absolutely terrible. The collection was eventually removed from Experian but remained on TransUnion, creating additional issues for me while I was trying to obtain business financing. After all of that, Summit finally closed the account. Then SIXT emailed me asking why I was addressing a 2023 issue “approximately three years” later and offered to reduce the original $250 charge to $125 and send me another invoice. I did not randomly decide to revisit a three-year-old rental—the unresolved collection and credit reporting forced me to continue dealing with it. I have made it extremely clear that I will not pay the same disputed obligation again, and I do not want another invoice for an account that Summit has now closed. The amount of time I have spent chasing two companies over a $250 issue is ridiculous. The lack of communication, conflicting information, and failure to resolve something that should have been straightforward has completely destroyed my trust in SIXT. There are plenty of rental car companies to choose from. After this experience, SIXT will never be one of mine again.
• EJ

  Elena Jones

  4 days ago
  1.0
  Alerting other customers. I wish I checked the reviews before dealing with this company! Same scam as happened to many got me too. Upon return of the vehicle, the employee walked around the car and did not find anything wrong with it. I did not see any damage on the vehicle either. 3 days later I've received email with "new damage was found. Claiming "Wing / Fender, rear Driver side scratch more 4 inch superficial". Very blurred and murky photo was attached. Following this I've responded to SIXT via their form stating I did not cause the damage and do not recognize it. I further asked for the reports with high resolution photos date and time stamped prior and immediately post my rental. I did not receive ANYTHING from them yet another letter from their claims department asking for my insurance or credit card information. I've reported them to BBB and preparing to fight this one. What a sad company that they have to go this way. I used them before without any issues, this time I was convinced I am going to make them my preferred rental company - newer cars, contactless pick up, great service... until this happened and I've discovered all the information regarding repetitive fraud that is everywhere if you type in SIXT...
• KS

  Kerry Shafran

  Sep 13, 2026
  5.0
  Had a very nice rental experience with Everett. He was polite, very courteous and quickly got us through the rental process, which his something you hope all rental agents would do for you. But beyond that he expertly explained upgrade options and how each car was different/more luxurious or sporty than our original choice. Ultimately, we got a beautiful new BMX X6 at a great price that came with that heavenly new car smell. Thanks for putting us in this amazing ride Everett. Will be back for another rental the next time we're in town!
• JM

  JRoe Ministry

  Sep 11, 2026
  5.0
  I had an absolutely outstanding experience with SIXT! The entire rental process was smooth, convenient, and stress-free, but Anthony truly made the experience exceptional. He was professional, knowledgeable, patient, friendly, and genuinely committed to ensuring that I was completely taken care of. Anthony went above and beyond to make the pickup process easy and enjoyable. His welcoming personality and attention to detail are exactly what excellent customer service should look like. He made me feel valued as a customer—not simply like another reservation. SIXT is fortunate to have someone like Anthony representing the company. He is truly an asset to the team and deserves to be recognized for his exceptional service. Because of Anthony and my wonderful overall experience, I will gladly rent from SIXT again and highly recommend them!
• FF

  Fabio

  Sep 10, 2026
  3.0
  After decades of renting cars, this was the first time a company tried to pin existing scratches on us. Luckily, my standard routine of taking timestamped photos when picking up vehicles completely saved the day. It seems there is zero record of previous vehicle conditions, creating a “trap” if you’re not prepared. It was our first time renting with them, and it will almost certainly be our last. Price-wise, they weren’t the most competitive option either. I assumed paying a slightly higher premium would translate into better vehicle choices and a smoother experience, but unfortunately, that wasn’t the case.

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