I came in with a lot of requests with a a back bumper, but José and Melissa were understanding, listened, and accommodated me. Happy with how the service turned
FG
Frank Gallagher
Jan 7, 2026
Waste of time. Very unprofessional. Had called multiple days prior to see if my vehicle could be estimated. Got approval over the phone for getting an estimate, left my job to come get it done and was told by the GM that they just can't do it with little to no understanding of the situation. The GM was very condescending in his tone towards a new customer. Seemed like they didn't want to make an extra step so its easier to waste my time and send me away. Do not recommend doing business with this shop and i will be spreading word to everyone in my industry as well.
LC
Lauren Curran
Nov 28, 2025
All parts of the service were great. Jose and the woman who did intake with us were super welcoming and nice. Jose walked us around the car and pointed out piece by piece what would and would not be fixed. very transparent and honest. we got texts, he said they would come twice a week but they came everyday the first week. just updating me on the status, which I loved! then they figured out that they didn't need to replace a whole trunk, they could fix it and they saved a bunch of money. and the car was done 4 days ahead of time, which is a pleasant surprise. I would highly recommend going to Gerber. very honest, communicative, transparent, and quick high quality repairs.
JP
Justin Powell
Aug 7, 2019
Fast and friendly service
Adrian Guzman gave me a quick, very straight forward estimate to replace my rear bumper. Work was performed quickly and well and Adrian even helped me get to and from work himself while Gerber had my vehicle. Excellent customer service, much better than I'm used to.