SD
Suzette Duhaney
2 days ago
Enterprise on 301 always give me world class service. Especially Mr Dunn who assist when I return my vehicle he makes me feel valued. Thank you
MK
Matthew Kauttu
Aug 27, 2026
I had an excellent experience with Stephen at Enterprise today. I was under a pretty tight time constraint and needed to get back to work quickly, so I explained my situation to him directly. He immediately took ownership of it and went out of his way to help me.
The difference was incredible. On a previous rental here, I had ended up waiting in the lobby for almost two hours before getting a vehicle, with employees noting that they had even forgotten that we were in their queue at all.
Today, Stephen had me taken care of almost immediately. He grabbed his tablet, walked outside with me, got everything handled, and had me on my way far faster than I expected.
I really appreciated how quickly and professionally he handled everything. He understood that I was in a bind, made the process effortless, and turned what I expected to be a major disruption to my workday into something that was resolved almost immediately.
Stephen absolutely deserves recognition for the level of service he provided. Thank you!
RW
Rina Williams
Aug 23, 2026
I use them all the time love this company I will buy a car from them at some point
LO
Leah Obringer
Aug 19, 2026
Hayden was such a help coordinating everything I needed post car accident. She was in constant communication with me and anytime I had a question, she was there to answer. Made this whole ordeal much easier.
LG
lukasz godfrey
Aug 18, 2026
showed up on time for my scheduled 8:00 AM pickup, right when the location opened, and still had to wait an additional 40 minutes to receive my vehicle. The pickup process felt disorganized, and I was told the delay was because the car still needed to be washed.
If a customer has a confirmed pickup time, especially first thing in the morning, the vehicle should already be cleaned and ready to go. Enterprise is providing a rental service, and having the vehicle prepared by the scheduled pickup time should be a basic part of that service. Customers shouldn’t have to wait 40 minutes after their reservation time because the car wasn’t prepared beforehand.
The drop-off process, however, was quick and easy, and I had no issues with that part of the experience.