Enterprise Rent-A-Car

Reviews

• DW

  Dexter Williams

  4 days ago
  5.0
  Excellent service
• FK

  F K

  Jun 27, 2026
  3.0
  I couldn't get the vehicle I needed despite visiting multiple locations.
• SM

  Scott Martin

  Jun 23, 2026
  1.0
  DO NOT GO HERE FOR INSURANCE CLAIMS! Charged me almost $400 on an insurance claim rental for an additional driver.. my WIFE driving the car. Explicitly told me she could drive the rental for no additional charge and even had her drivers license on file. This will be the second corporate complaint I’m making on this location now, the first one completely unrelated. This place is an absolute mess and the employees are all miserable.
• RW

  Randee Weiss

  Jun 11, 2026
  5.0
  I'm so pleased with my rental car experience I will definitely come back
• TS

  Tamara Sugar

  May 11, 2026
  1.0
  It’s the enterprise location at 4602 West Gandy Blvd. Manager Patrick Lawlor I went to pull into the parking lot to be dropped off to get my rental this morning, and the parking lot was completely full except for one space, but there was a car vertical that they were doing an inspection on with somebody that was renting their car, so made it impossible to pull into a space. So we just pulled up next to that car so I could just get out of the car here. Then this car starts to back up and I yelled hey you’re going to hit us because he was backing into our car, so I got ( I walk with a cane because of a disability) then he stopped pulled forward a little bit AND STARTED TO BACK UP AGAIN at this pint he’s backing right at me standing there I had to hold my cane up to stop him from hitting me he was that close, and laughing !!! then he pulls forward and pulls the car into the bay to clean it. That’s when I realized this was an employee. I yelled you could’ve waited a minute for me to get out of the car we were doing the best we could, did you think that was funny do you think being a jerk to a customer with a cane disabled getting out of a car and almost hitting them!!?? Totally inappropriate behavior for an employee. so, then he comes running into the building and he says what’s your reservation I don’t appreciate you talking to me like that, I’m in tears because you’re scared. I thought he was going to hit me. I don’t apricate your behavior you owe me an apology that’s unacceptable and I said who is your manager and the other guy said he is the manager with a shoulder shrug. Mow he tells me he doesn’t have a car for me and wont till late afternoon if at all. Funny how that worked once you were called out for bad behavior, and this is your manager??? Sadly, the other employees are very nice a professional and should not have to work under person like this. He is almost to the point of dangerous. I fully believe if not for the other customer standing there, he would have hit me on purpose because has he said “ I was blocking his way and slowing him down”

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