Chrysler Dodge Jeep Ram of Tampa Bay

Reviews

• LC

  Luis Campaneria

  1 day ago
  1.0
  Once you buy, they don't care about you any more. The finance team never returns calls. Even after repeated messages, i never got a call back. I had to call sales for someone to pick up the phone, but when i asked to talk to the finance manager, he claimed that it was a diffrent extension and couldn't transfer the call, but would give them a message to call me... still waiting for that call. They took advantage of me when selling me a car too. I paid for a used car as if it was a new car price by all the extra stuff they added. They sold me a warentee package that i have not been able to use. That is why i have been trying to contact them, but they don't care. Bottom line, don't buy a car from them unless you like being ignored.
• DG

  Darius Garland

  6 days ago
  5.0
  Outstanding Customer Service JP, the salesman, and Dee, the Finance Manager, were absolutely exceptional! They provided me with wonderful customer service, and were extremely detailed throughout the entire process, and were very accommodating, even with the challenging deal I presented to them. What stood out most was that they made me feel like more than just another deal. They genuinely cared about making sure everything was explained and that I was comfortable with the process. I truly appreciate their professionalism, patience, and dedication. Thank you, JP and Dee, for an outstanding experience!
• AF

  Alex Franco

  Aug 13, 2026
  1.0
  I visited CDJR of Tampa Bay to inquire on a used 5 year old model truck and was met with nothing but red flags from the moment I arrived. First they tell me the white color I inquired about was wrapped and insisted it was a benefit, then they undercut my trade and insisted my purchase keeps some frivolous 'PP Plus' add-on that I didn't want or need all while insistently trying to get me to shake on a deal and ring a bell before even discussing the out the door numbers. The price they provided out the door was miles off from what it showed online (27k -> Over 34k!) and when I told them I was no longer interested as the price was not a fair deal they told me I "should be shopping for a 20 year old car if that's the price I was shopping for". I went across the street and bought a year new model for the same price. I wouldn't recommend this dealer to anyone, not worth trying to negotiate with them.
• SP

  Swim With Manatees (Master Captain Parker)

  Aug 8, 2026
  5.0
  This is now my third Jeep purchased from CDJR of Tampa Bay, and once again they exceeded my expectations! A huge thank you to Jerry in Sales. He went above and beyond to make the entire buying experience smooth, stress free, and enjoyable. He listened to what I wanted, worked hard to get me the financing I needed, and made sure I drove away in exactly the Jeep I was looking for. I couldn't be happier with the experience. I also have to give a shout out to Aaron in the Service Department. Every time I've brought one of my Jeeps in for maintenance or service, Aaron and the team have treated me with professionalism, honesty, and outstanding customer service. Their Service Department has earned an A+ in my book. If you're looking for a dealership that truly takes care of its customers before, during, and after the sale, I highly recommend CDJR of Tampa Bay. Ask for Jerry in Sales and Aaron in Service. They have earned a customer for life! Thanks again for another fantastic experience. I absolutely love my new Jeep!
• JH

  Joe Haggerty

  Aug 3, 2026
  1.0
  Use caution buying a vehicle from CDJR. My wife and I purchased a 2025 Ram Promaster 2500 on Sunday July 26th. I took possession Monday the 27th and noticed a low tire light but it was at 55 psi so i wasn't concerned. on Thursday i finally got around to check the tire pressure and noticed this van has standard load tires and it should have extra load tires on it. These tires are new so when i saw it at the dealer i didn't think anything of it. This makes this van very unsafe and can become a big liability. I reached out to the salesman only to be told " I don't know if I'll be able to help with that. i can speak to my manager tomorrow. That's what the as-is paper is for. Really this is a safety matter not a mechanical issue. I then filled out the form on their website to speak to the GM and received a text from a lady named Erica stating someone would be in touch. They have messaged me from two different numbers but now it is Monday morning and this still isn't resolved. I do not feel safe operating this van. Their inspection should have caught this. They should not be allowed to sell a commercial vehicle or any vehicle that is unsafe. They should have addressed this matter as soon as they were made aware of it.