Tuffy Tire & Auto Service Center

Reviews

• CM

  C Moore

  Jun 20, 2026
  5.0
  Best place to get your car worked on. The staff are the best.
• PJ

  Paxton St. John

  Jun 10, 2026
  5.0
  I can say enough good things about Tuffy. Ben, Buck and Bubba are as professional as it gets. They diagnosed my vehicle and gave me a free quote. And when they did the repairs they did them in a timely fashion. Thanks again Tuffy !
• GM

  Greg Moore

  Jun 3, 2026
  5.0
  My wife and I have been customers for many years. Just wanted to let people know that if you need Car repairs or service. You can't find a more honest and professional customer service. We are grateful for their commitment to excellence. Thanks @
• TH

  Tiffany Harris

  May 4, 2026
  1.0
  Not a place for African American business I’ll never forget how bubba treated us.
• SP

  S PD

  Apr 25, 2026
  1.0
  Deceptive Practices & Dismissed Safety Concerns ​I had a very troubling experience at this shop and will not be returning. After having front brake work done, I returned a day later because of a loud squealing noise. They then claimed my rear brakes were "metal-to-metal." I had checked them myself and knew the rotors were fine, but they insisted on the repair. ​The red flags were everywhere: ​Missing Evidence: I specifically asked to keep my old parts. When I arrived, they claimed a "salvage guy" had already come and taken them. This was extremely suspicious as it prevented me from verifying the "metal-to-metal" claim they made. ​Hidden Repairs: A second shop discovered a new caliper on the front. While a caliper was listed on my Tuffy receipt, it was never mentioned to me verbally, and there was no charge for the new pads that were installed with it. ​Safety & Lack of Transparency: Because a caliper was replaced, the brake lines were opened. However, a "brake fluid exchange" or "bleed" was nowhere on my statement. When I told the staff the brakes didn't feel right and suggested they be bled, they brushed me off, were disrespectful, and tried to tell me my ABS system was going bad. ​Extra Costs: Because Tuffy dismissed my concerns and provided no documentation that the lines had been properly bled, I had to pay out-of-pocket at a different shop for a fluid exchange just to ensure my vehicle was safe to drive. ​This shop is distrustful and dismissive. They would rather blame your vehicle’s computer than provide transparent service or address a customer's safety concerns. Save yourself the headache and go elsewhere.