Alamo Rent A Car

Reviews

• JH

  Jolonda Hicks

  2 days ago
  5.0
  Very nice 2026 Toyota RAV4. In and out at pick up and drop off
• JH

  jolonda hicks

  2 days ago
  5.0
  2026 Toyota RAV4 very nice! The Alamo team got me in and out. Thanks
• MT

  MAHMUD TOKUR

  Apr 27, 2026
  1.0
  Very disappointing experience. I booked through Expedia based on a total price of around $83, but at pickup the charges shown were over $262 before the deposit. That is more than a 300% increase compared to the advertised booking price. I was told a new fee had recently started, but mandatory charges should be clearly disclosed before customers complete a reservation. Pricing transparency matters, and this experience felt misleading.
• TS

  Takia Starkes

  Apr 26, 2026
  5.0
  Roscoe made a world of difference! If I don’t remember anything else it was Roscoe. Alamo was the only one with cars available, and just observing him interact with frustrated customers was enough to see he enjoys what he does. The young man working the counter with him “Jayson or something was also very polite. Mam yes mam, very personal calling people by first name. I loved my experience and your employees made it all worth the while. Thank you Roscoe from the girl who wears Red!!
• DG

  Donovan Gillis

  Mar 20, 2026
  1.0
  I wish it was possible to give 0 stars. First I purchased my rental in January 2026, the car was supposed to be a premium suv. I arrive in March the day before my vacation to pick up my premium suv. The guy at the desk in the tallahassee airport informs me they don't have my premium suv there and they can offer me something smaller. I purchased the biggest suv because that's what I needed. So after charging me alot extra they gave me 2 vehicles that were smaller. So 30 minutes into our trip the tire pressure light comes on, I stopped to put air in the tire, it stay inflated until we reached our destination, then goes completely flat. I waited 2.5 hours for a tech to change the tire then, I was told to take the vehicle and exchange it at a place in Orlando. The place I was told to go then tells me they don't have a vehicle to exchange for me. How had no one checked to see that before I was referred there. No I'm stuck 4 hours away from home with a donut tire on my vehicle. After I informed then there was no vehicle at the location they sent me to, then i was told someone would contact me with further instructions. 26 hours later still no contact with further instructions. I dealt with the local branch, the customer service reps, and the roadside assistance department, every single one lied and were very unhelpful. I have nothing good to say about this company. Also looking at other reviews this is typical service for them. This is the worst company with the worst employees. I will never use them again and I will be reporting them to better business bureau.

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