Grease Monkey

Reviews

• PP

  Pam Parisi

  3 days ago
  5.0
  John and his team were great! It was my son’s first oil change and they explained every step to him. Quick service, too. Thank you!
• CW

  Chris wiley

  Oct 8, 2026
  1.0
  I have been taking my cars here from the day they opened and it was still under a different name. Joe the owner is great. However on 10/5/26 I set a apt up on 10/7. I talked to and got a text that My appointment is set for 8:30am that Wednesday on 10/7. I dropped it off night before. Took off work. Never got a call so I called late afternoon. I was told car not looked at. Got a call back from them. So I Call back & told car ready. Asked what was done. No1 ever call about $. Put on hold then told car Never looked at. Give them hour 1/2 and will call me back with update. No call. I call back and was told still not looked at i can come get my car or they will call me in morning with update. Next day. 11am I call, was told car still not looked at. I asked why not. I had appointment at 8:30am and had a text that said ur appointment is at 8:30am on Wednesday. I was told No, it's not an appointment it just to get u on the list to have ur car looked at. I said ok I see now. I have the text that says appointment. (Bad business). ( Joe please do something. I sent 12 people to u and now I have to tell them what happened) (it's up to them if they want to stay). I was told there was 20 car infront of u (on Wednesday)and u r # 3 at 11am and give us 1-1/2 hours and ur car will be in.I then get a text that says something along the lines of we didn't get to it. Ill talk to u in the morning. Now, I will lose 2 days of work at $25.60hr.. so I had to us my PTO time that I was saving. This could have been avoided if GM would have said, we can't get to u until next week. I would have went somewhere else and u could have saved a customer. How r u going to fix this bad business? Please Joe, I know u can by talked to ur employees. How do I get my money I lost from ur employees incompetence? U know me Joe. I will pay for the work done but if u ever want me to come back please fix it.
• AA

  Andrea Arison

  Oct 6, 2026
  1.0
  Poor Customer Service We brought our truck in on Thursday night for new brakes. Service was to take place Friday morning. The office called me and my husband to share that they were unable to service his truck as scheduled as there was as an emergency they need to get another car back on the road asap. They advised they would complete the service Saturday. We were able to be flexible and said it was just fine and we understood things come up. We did not receive a phone call at all Saturday to share his truck was ready for pick up. After calling several times, we packed up our family and drove up to the shop at 3pm and it was closed. The website states they are open until 5pm on Saturday. Google states they are open until 5pm. We left several messages. Monday morning rolls around and still no return call or a call to share that the truck was ready. We drove up and there was no ownership of the total lack of communication and professionalism from the office staff. There was no, oops! We forgot to call. It felt very dismissive and lacked any accountability for their complete disregard of our time or schedule. After my husband shared his sincere disappointment they said they would take a few dollars off the bill. Thank you. However, it did not compensate the time I lost having my vehicle or being late for work Monday. A simple phone call on Saturday would have totally prevented this entire situation. It should be a practice for the shop to call all auto owners prior to leaving for the weekend to let them know their car is ready and available for pick up. We would no longer recommend Grease Monkey for auto needs.
• JJ

  Janet James

  Oct 1, 2026
  5.0
  Grease Monkey is in charge of my car. I have faith in their expertise and the care they give me. So glad I have them. PS Daughter in Denver uses GM and is very satisfied, too.
• KB

  Kirk Badgero

  Sep 17, 2026
  5.0
  Every time that I take a vehicle, I’m greeted quickly, confirmation of appointment and the work is always completed quickly, plus the price is always fair. I don’t care to take either of my older cars anywhere else for maintenance or repairs.