AutoZone Auto Parts

Reviews

• CD

  Carlo Doria

  Apr 14, 2026
  5.0
  Amazing customer service. friendly staff. William O was very helpful and assisted me with my headlight and even gave me recommendations for local mechanics if needed.
• DL

  Dee Lamp

  Apr 12, 2026
  1.0
  Poor service from Janaya... asked me for the last six digits... but didn't reference what six digits she needed, as if I could read her mind. I needed the back right tail light bulb for my vehicle, she sat there clueless. Took a picture for reference and visual, she gave a blank stare... just sad. No initiative was given, not certain if it's lack of training, knowledge or whatever, just needed help!!!
• JK

  Jay Kinney

  Feb 13, 2026
  4.0
  Friendly staff. Ok prices.
• SG

  Sjon Gardner

  Jan 14, 2026
  1.0
  This store gives the AutoZone brand a bad name. I stood at the counter waiting for assistance and was not acknowledged. I eventually had to go to the back of the store to ask if anyone was working the counter. When the return question came up, the manager, Rika, came out. Her demeanor was immediately annoyed and hostile, and her behavior came across as petty and unprofessional. She initially instructed her employee to process the return as a damaged return because the tool had been opened and did not work for the job. She then reversed course and refused the return, stating that it could not be processed because the item was not purchased at this specific store. This is not consistent with how AutoZone does business. Items purchased at AutoZone can be returned to any AutoZone location. I was then told I would need to drive 30 minutes to another store because she was no longer willing to complete the return. This is not the first time I have witnessed this manager behave in a bullying manner toward customers. That type of behavior drives people to competitors. AutoZone is usually known for helpful employees who assist customers when breakdowns happen at inconvenient times. This location does not reflect that standard. The posted sign prohibiting repairs in the parking lot reinforces the lack of customer-friendly service at this store. AutoZone Management, remove Rika from your team and watch your customer satisfaction and sales numbers increase, her attitude is handicapping your store
• WJ

  Warren Johnson

  Jan 14, 2026
  5.0
  Had everything we needed. In and out

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