Tire Choice Auto Service Centers

Reviews

• NB

  Nandi Brown

  Aug 16, 2026
  1.0
  I am extremely disappointed with my experience at this location and, unfortunately, I will not be returning. I brought my vehicle to this location on 08/05/2026 at approximately 11:45 am. For an oil change and complimentary tire rotation. I was advised that the service would take approximately three hours, which I was completely fine with and understood. The primary reason I chose to drive the additional distance to this location was because I had a coupon and expected the savings to make the trip worthwhile. However, I ultimately paid about the same amount I would have paid elsewhere without a coupon because the coupon only covered five quarts of oil and my vehicle required an additional quart. While I understand the terms of the coupon, the overall experience became even more frustrating given what happened afterward. A few days later, my vehicle began making an unusual noise. After having it checked, I discovered that the tires had not been properly secured following the rotation. This is extremely concerning and completely unacceptable. Something as important as properly securing a vehicle’s tires should never be overlooked, as it can create a serious safety hazard for the customer and others on the road. Thankfully, I am safe, and I am extremely grateful that this situation did not result in an accident or something much worse. I understand that mistakes can happen, but when it comes to work involving a vehicle’s safety, there is no room for carelessness. After this experience, I have completely lost confidence in this location and will not be spending another dime here. I sincerely hope management takes this complaint seriously and reviews the procedures being followed to ensure another customer is not placed in a potentially dangerous situation.
• ZJ

  Zaion Janoski

  Aug 14, 2026
  5.0
  excellent work by Savannah! thank you guys
• JJ

  Jake Jaco

  Aug 14, 2026
  5.0
  Do not go anywhere else but this location. Elvin in service and his tech Chris are some of the best in the business. I had a difficult vehicle diag situation. They took care of it while keeping my costs down. Grade A+ to Elvin and this outstanding crew. Well done!
• EC

  Everett Cooper

  Aug 8, 2026
  1.0
  Made an appointment to get a new tire the lady told me it would be 94 dollars over the phone to replace when I arrived it was a different story she told me the tire was 94 dollars but for installation it was almost 200 dollars I walked out went down the road to Firestone at got a new tire installed for $118 dollars. They should be up front over the phone stop wasting peoples time.
• CB

  C B

  Jul 28, 2026
  1.0
  The front desk staff member, especially the Black male who appeared to be between 45 and 55 years old, came across as somewhat rude. His tone of voice and the way he spoke to customers made me feel unwelcome, as if assisting customers was an inconvenience. Additionally, the call center informed me that the service would take about 30 minutes. However, when I arrived, the front desk employee told me I would need to leave my car for approximately two hours. Better communication between the call center and the front desk would help set accurate expectations and improve the overall customer experience.

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