I visited this Tire Kingdom to inquire about having four new tires mounted and balanced, along with a wheel alignment. Before having any work performed, I simply asked the service assistant for a quote or estimated cost for these services.
I was surprised when I was told that Tire Kingdom “does not provide quotes” As a customer, I believe it is completely reasonable to know the expected cost of services before agreeing to have work performed. I was prepared to have the work done and was only asking for basic pricing information so I could make an informed decision.
Unfortunately, the response I received was not helpful and resulted in a poor customer-service experience. I would appreciate clarification from Tire Kingdom regarding whether refusing to provide customers with pricing or estimates for standard services such as tire mounting, balancing, and wheel alignment is actually company policy.
I hope this concern is addressed so that future customers receive clear and transparent information about service costs before being asked to authorize work.
LH
LeAnn Hennis
Aug 18, 2026
I had a really good experience at tire kingdom! Will was super helpful and friendly, and talked through everything I needed done with my car to make sure everything was taken care of so I could trust it was in good hands. I highly recommend coming here!
DC
Debra Colacci
Aug 13, 2026
I was on vacation in the area with my elderly, handicap husband. This past Wednesday morning, August 13th. When we left the resort where we were staying to go for breakfast, my low tire pressure light came on. Since we were traveling back home the next day, I was concerned. I drove to this location. Every parking area close to the entrance of the store was blocked off. Literally blocked off as if they don’t want business. I stopped close to the entrance just to run inside to ask about having the tire checked. I left my husband in the car as he uses a wheelchair to get around. The “gentleman” at the desk greeted me with “oh did we run out of parking spaces?” Rude and sarcastic. I explained this was my first time there and just wanted info about having my tire checked. He said “if you want us to check it to see if you have anything in it, you’ll have to wait over an hour. If you just want air, you can bring it around the back. So what do you wanna do?” As if my mere presence annoyed him. Because of his attitude, I opted for the air. Found out later that I did have a nail in the tire. Where it ultimately took all of five minutes to patch elsewhere. First and last time going to Tire Kingdom. There’s too much competition out there for me to deal with someone that rude.
PN
Phillippe Noisette
Aug 4, 2026
I would like to greatly thank Maria and Will and also the district manager who happened to be at the facility where I got my car and tire tires put on. They’re excellent service and timely work along with trainees with impeccable. My vehicle drives better than it did before, when I first got it two years ago, I applaud them for their ability to establish a Talley correction to my vehicle to make it able for me to go to work the same day in that note, I thanked them both tremendously for the service and their ability to handle all obstacles as I was there for only an hour and a half. I noticed other customers coming in with complaints and they handled that as well as professionals in the business, I applaud them and I wish them all the best and I will recommend their service to anyone I encounter with the same problems if not more.
I was completely disappointed by the service I received at Tire Choice on Bayshore. I had called around looking for a place to get an alignment and two new tires, and after my experience there, I was beyond frustrated.
When I walked into Tire Kingdom, I was immediately greeted by Will with a warm smile. He could tell I was upset, and even though he had no idea what had happened, he started joking with me to try to lift my spirit. After I explained everything that had transpired, he reassured me that they would take great care of me and thoroughly inspect my vehicle.
When I returned to pick up my vehicle, both Will and Martinez greeted me with the same positive energy. They continued joking with me because they remembered how upset I had been earlier and genuinely didn't want me to leave feeling the way I had when I first walked in. Their kindness, professionalism, and compassion completely turned my day around.
I also want to recognize the manager, whose name I unfortunately didn't get. She overheard my conversation with Will and personally performed my alignment to make sure everything was done right. That level of care and teamwork speaks volumes about the culture at this location.
Thank you, Will, Martinez, and the entire Tire Kingdom team for your outstanding customer service. You didn't just fix my car, you made a real difference in my day. Customer service like yours is hard to find, and I truly appreciate everything you did.
Kind Regards,
Ada
