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Billie Hamilton
4 days ago
Victor was very helpful and he and Dallas had answers for my questions! They did my oil change and my inspection, tire rotation and everything I needed and were very helpful in checking my tires and brakes because I haven’t had this used car very long! They made sure I am safe! Thank you!
Made appointment and they were on time and efficient. Staff Dallia was very friendly .
I had an amazing experience at Tire Kingdom (825 Towne Center Dr, Kissimmee, FL 34759, United States) thanks to Jonathan. From the moment I walked in, he was incredibly kind, patient, and genuinely helpful. I don’t know much about cars at all, but he took the time to walk me through the entire process in a way that actually made sense.
He explained what a car alignment is, why it matters, and how it affects things like tire wear and driving safety—without ever making me feel dumb for asking questions. That alone meant a lot. You can tell he really cares about helping people, not just getting them in and out.
It’s rare to come across someone who combines knowledge, professionalism, and kindness the way Jonathan does. Because of him, I left feeling confident, informed, and taken care of. If you’re going to this location, I highly recommend asking for Jonathan—you won’t regret it.
Definitely recommend this place as they are awesome! Treated super professional, really fast service, customer care was spectacular and will definitely tell all of our family and friends! Thank you so much Dallas❣️ God bless you all🙏🙏.
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Billy Hooper
Apr 18, 2026
I wish I could give 0 stars for the absolute horrible customer service practices at this place. I scheduled an appointment and mistakingly put in the incorrect tire size for my 2010 Ford Explorer. The service person noticed and helped correct it. When he went to look for the correct size, which was smaller than what I initially selected, the price jumped tremendously. I decided to do some research so I went to my car, went online to the same store, and found cheaper tires on the correct size I needed. I rescheduled an appointment for a time slot 30 minutes away and went back inside. The gentleman who initially helped me came out with a coffee in hand and told me he'd help me in a minute. Being the patient person I am I decided to give him a second to recaffinate, but the other service person at the counter who was on the phone complaining about a situation from a previous customer instead of helping me continued to talk in the phone. The original gentleman told him "I must've gone online and found something better than the tires I offered him at cost". They then both continued to ignore me so I left. Anyone visiting this location, good luck because they'll try to rip you off if they have the chance.