Advance Auto Parts

Reviews

• DS

  Dul'che Stewart

  3 days ago
  5.0
  Miguel was very professional and provided great customer service. He changed my mom's front and rear windshield wipers without complaint. He. Ensured we had everything we needed.
• MP

  miguelangel penso

  Aug 28, 2026
  5.0
  Ask for Mr Gustavo was amazing and help me to improve my project
• JC

  Jena C

  Aug 19, 2026
  5.0
  Staff was wonderful. My daughter's car was having some battery issues and we needed to get it tested. Employee came right out and tested it for us and was very nice and helpful.
• IG

  Isaac 787 Garage

  Aug 14, 2026
  1.0
  I went to buy some antifreeze and asked the employee which one was right for a Suzuki GSX-R. He told me to look it up on the internet, left me alone with my wife, and walked out the door to the parking lot to talk to a friend, leaving the shop unattended. I ended up having to leave; he never came back inside.
• HL

  Hayden Lewis

  Jul 21, 2026
  1.0
  I am extremely disappointed with my recent experience with Advance Auto Parts regarding a warranty issue. Several years ago, I purchased a steering box from Advance Auto Parts for over $600. At the time of purchase, I was told that the warranty information would be available through the Advance Auto Parts system and that any store should be able to look up the purchase if needed. I work on the road, so I relied on that information and trusted that the lifetime warranty would be honored based on their records. Now, after only four or five years, I am being told that because I no longer have the physical receipt, there is nothing they can do. I was specifically told by Ray that I would have to drive five hours back to North Florida and basically “figure it out” by going around to different stores to try to locate the purchase history myself. Ray repeated multiple times that I would just have to drive around to the North Florida stores and figure it out, as if that was a reasonable solution. That is not how a lifetime warranty should work, especially when I was originally told that Advance Auto Parts could look up purchases in their system. I have spent tens of thousands of dollars with Advance Auto Parts over the years because I believed the company stood behind the products they sell and the warranties they offer. Unfortunately, this experience has completely changed my opinion. A lifetime warranty does not mean much if the customer is expected to keep a paper receipt for years and then do all the work themselves to prove a purchase that should be accessible through company records. I hope Advance Auto Parts reviews how these warranty situations are handled because customers who spend thousands of dollars with your company deserve better support and better accountability.

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