JD
Jenna DiSalvo
Aug 27, 2026
I'm not usually one to write reviews, honestly, ever. But my recent trip there was worth noting.
Vincent was absolutely phenomenal! As a woman, I’ve always felt a little anxious and intimidated when dealing with anything car related because of one, the cost, and two, my lack of knowledge. There’s unfortunately a real fear of being taken advantage of, talked down to, or given information I don’t fully understand simply because I’m a woman and uneducated in this world of things. That can make going into auto parts stores or dealing with mechanics stressful for me. (But if you're a woman mechanic reading this, you go girl!!! Give me your contact info! lol)
Vincent completely changed that experience. He was incredibly patient, knowledgeable, respectful, and genuinely took the time to help me without ever making me feel stupid or uncomfortable for asking questions. I never felt like he was trying to upsell me or take advantage of the fact that I wasn’t an expert. Instead, he made sure I understood what I needed and felt confident in the information he was giving me.
It’s rare to come across someone who provides that level of customer service, and Vincent truly went above and beyond. I left feeling relieved rather than stressed, which honestly says a lot.
Because of Vincent, I’m now a returning AutoZone customer when I probably wouldn’t have been otherwise. He completely changed my experience and earned my trust as a customer. AutoZone is lucky to have someone like him, and I really hope he gets the recognition he deserves!