National Car Rental

Reviews

• DH

  Damon Hammons

  May 8, 2026
  5.0
  I had a great experience with National. The staff was very helpful. Reserved online, everything was ready for us when we got there. Thank you National.
• MG

  Macy G

  May 5, 2026
  1.0
  As my family has been long-time customers of National Car Rental, I’m extremely disappointed with the service I received during my most recent return. I left my sunglasses in the center console and realized it within less than three minutes of returning the vehicle. When I went back to retrieve them, I was ignored, dismissed, and bounced around for over an hour without any assistance or urgency. The young lady handling drop offs in the lot was incredibly rude. Eventually, I was told by a “manager” that they would review surveillance footage to determine which employee had driven the vehicle, since it had not even been cleaned yet at that point. I was promised follow-up by a specific date, but no one ever contacted me. I then reached out to customer service three separate times and was repeatedly told I would receive a call back “as soon as possible,” which never happened. At this point, it’s not just about the missing item but about the lack of communication, accountability, and basic follow-through. As a loyal National customer, this experience is incredibly disappointing, and I will be taking my business elsewhere and letting others know to avoid this company and treatment.
• VF

  Vernon Flakes

  Apr 29, 2026
  5.0
  I was quite satisfied with this operation. From picking up to dropping off. National car rental made everything easy.
• JW

  Joyce Welch

  Apr 23, 2026
  5.0
  Wonderful service and everyone was so helpful!! Definitely will use again!
• RN

  Reagan Nickl

  Apr 2, 2026
  5.0
  I had a great representative at the counter in Florida named Sabina! She was pleasant, knowledgeable, and communicated expectations clearly. Well done!

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