NM
Nick Maulfair
2 days ago
Paul is amazing. Customer service was phenomenal. He helped me right away with my wiper blades and figured out what I was doing wrong in seconds. 10/10 service
I can’t say enough great things about this AutoZone location on Moccasin Wallow Rd! The past two days I’ve been dealing with battery trouble and getting the runaround from AAA. I’ve been to this AutoZone about four times in two days (only because AAA told me my battery wasn't the problem so I actually bought a jump starter from here until I could get to Dodge on Monday thinking it was a computer problem) and saying I was exhausted and completely overwhelmed would be an understatement. I finally was over AAA and decided to just figure it out myself.
I want to give a huge thank you to Todd (who I believe is the manager) and Paul, who helped me more than once — and not even just in person. I called the store a couple of times, and even though they didn’t know it was me calling, they were always so kind, patient, and informative. I truly appreciate that.
I went back this evening around 6:45 PM, and Paul was outside helping another customer. Even though he was busy, he still stopped to make sure I was okay because he remembered me from the day before. Once he finished helping the other customer, he came inside and helped me again.
Todd was able to check my battery and confirm AGAIN that it was bad, so I finally decided to get a new battery — and they even installed it for me!
After the last two days I’ve had, having people who were genuinely kind, helpful, and willing to go the extra mile meant more to me than they probably realize. I truly can’t say enough good things about Todd and Paul or this location. I’m so grateful to have such a helpful AutoZone close to my house!
This is a newer location, and if you’re looking for auto parts or need some help with your vehicle, I definitely recommend stopping by this AutoZone. They have a great team here, and Todd and Paul were absolutely wonderful!
P.S. I just want to clarify that all the times I did go to this location they did the battery test and told me my battery was bad but because AAA was so insistent that it wasn't my battery. I just kept getting other things to try to cover up the battery problem.
ER
Erik Remmel
Sep 25, 2026
My car was giving me battery trouble, and I couldn't tell if it was the battery or the starter, so I stopped by AutoZone. Todd took care of me, and he was great. He tested the car, explained what he found, and gave me solid recommendations without any pressure. He replaced the battery and made sure everything was good before I left.
What stood out most was that Todd took his time. He never made me feel rushed, and you could tell he wanted to get it right. That kind of customer service is hard to find. Thanks, Todd. I'll definitely be back!
TL
Teresa Laffoon
Sep 25, 2026
Everyone was so kind and helpful. I will definitely be going back and highly recommend!
RB
Rhyan Blews
Sep 16, 2026
I genuinely hope AutoZone management sees this review, because Doug deserves to be recognized.
I came into this store somewhat panicked and completely out of my element. As a young female driver with basically zero knowledge about cars, situations like this can be incredibly intimidating. From the moment I spoke with Doug, that feeling completely changed.
He immediately reassured me and told me he was not going to let me leave until he knew I was safe enough to get to my next destination. He took the time to actually help me, explain what was going on in a way I could understand, and most importantly, made me feel like I was genuinely in good hands.
I have made MANY quick AutoZone runs over the years, and I can honestly say I have never had an employee make this much of an impression on me. Doug didn’t make me feel stupid for not knowing about cars, he didn’t rush me, and he didn’t treat me like just another customer he needed to get out the door. He could tell I was worried and went completely above and beyond to make sure I felt comfortable and safe before I left.
He genuinely saved me today, beyond what I can put into words.
I live about 45 minutes away, and after this experience, I would legitimately drive out of my way to come back to this specific AutoZone if I needed help with my car again. That is entirely because of Doug.
AutoZone, PLEASE recognize this man. Employees like Doug are the reason customers become loyal to a store. I walked in panicked and left feeling safe, taken care of, and incredibly grateful. I cannot thank him enough.
