OK, I went to this place today. I met Neyla who was extremely patient with me, very helpful, and explained to me the whole process that I found out from Geico was a 180, so she made sure that I understood the process, what I needed to do, and if I had any questions, she said that she would go over it again. She had no problem with that. My anxiety level at that time was pretty high, but her explaining it to me over and over made me feel more relaxed, and I super appreciate that. Mike is the one that inspects the vehicles, takes notes, and takes care of the car. He also told me the whole process very professional, very patient. He went over and over the process. Again, my anxiety level was up because I was told once again by Geico that it was wrong and he explained to me until I fully understood what needs to happen. I super appreciate those two and absolutely recommend this place for anybody work that you need on your car. Also, I don’t know why I’m adding this, but you need to call first before you go there. I found that out also, but I had an appointment. But make sure you call first. That was one of the funny things that the two of us talked about. Anyway, thank you guys for taking care of me. Thank you for taking care of my car, and I can’t wait to pick it up.
BD
Brittany Drake
3 days ago
I am disappointed with my experience at Gerber Collision & Glass.
After having work done at their shop, I ended up with a major water intrusion issue in my car that I was told was likely caused during their initial repairs. On top of that, while working on my vehicle, they created an entirely new issue by ripping the fabric on the back of my rear passenger seat.
The lack of accountability and customer care since then has been terrible. I have called numerous times since July to get the issue rectified, and I have essentially been forgotten about. I even took it upon myself to visit an upholstery shop. This is quite frankly NOT my job to handle.
Leaving a customer to deal with ongoing property damage, and zero communication for months is completely unacceptable. At this point I'm tired of the run around. I would either like the damage fixed or I would like to be compensated for the unnecessary damage to my vehicle!
Great overall service! Would definitely recommend their auto repair services.
VB
Vincent Bolden
Oct 3, 2026
It was a pleasure having my son’s vehicle repaired at Gerber Collision & Glass in PalmBay, Florida. Our advisor, Mr. Michael Mesh, was methodical, detail-oriented, and professional! He took the time to explain the process and the work being performed. The team went above and beyond, even repairing chipped paint on the hood that was not part of the repair. Mike kept me updated on the status and ultimately delivered the vehicle on time. I would not hesitate to use Gerber Collision and Glass for future needs, should they arise—though I hope I never need vehicle repairs again. Thank You for a job well done!
TW
Tiffany Williams
Sep 18, 2026
The service was exceptional and above and beyond thank you for a job well done I will refer others to this place. You did not disappoint. Nothing but high expectation of satisfactory.