Enterprise Rent-A-Car

Reviews

• RR

  Robin

  Jul 3, 2026
  2.0
  I'm glad others had a good experience at this location because mine was nothing but terrible. $262 for 30 hour rental, returned early with extra gas and the 2025 Equinox was junk. Never again will I rent from them. They messed my email address up so I never received a copy of my rental contact until I called the 800 number for it. They promised me one of 2 cars that they don't even have because they don't make them anymore, and the service was like- "oh, well, too bad", attitude. No thanks. I'll take my business elsewhere.
• MJ

  Mister JoshW

  Jun 28, 2026
  5.0
  Absolutely amazing experience. Went in on an insurance claim from accident. The first gentleman was a gem. Wound up with a Jeep Rubicon for one day. Hated it! He said, we're low on vehicles. Come Monday morning and I'll hook you up. I did, and left in. Jeep Wagoneer HUUUUUGE SUV for like 2 weeks. This is like an 70k-80k SUV. Loved it. The manager DeShaun (I hope i spelled correctly) called and kept up with my insurance situation. When it was time to return the vehicle. They dropped me off at the body shop. Gave me a little break on the gas fill up and we're Absolutely top notch. In a time where customer service BLOWS. And NOTHING GOES RIGHT anymore wherever you do business. This was 10 out of 10. And I should know. I own THE ITALIAN FISHERMAN, and customer service is 🤴!!!!
• KK

  Kaj King

  Jun 27, 2026
  5.0
  Overall, Enterprise has treated us very well. Whenever we had an issue, they made it right, one way or another.
• DS

  Del Smith

  Jun 27, 2026
  1.0
  I am very disappointed with the customer service I received at this Enterprise location. We arrived to pick up a reserved vehicle and were told by the employee assisting us that she was going to clean the car. However, she never actually went to clean it. After waiting for quite some time, it became apparent that there wasn’t even a vehicle available for us. I then spoke with the manager, hoping for an explanation or a solution, but instead I was met with an unfriendly attitude and very poor customer service. While we continued waiting, approximately six other customers were helped before us, even though we had already been there waiting. The lack of communication, the long wait, and the dismissive attitude from management made this a very frustrating experience. If a vehicle is not available, customers deserve to be told the truth instead of being left waiting without any updates. I expected much better service from Enterprise. Unfortunately, this experience has left me very dissatisfied, and I hope the company takes steps to improve its customer service and better respect its customers’ time.
• AS

  Art Schneider

  Jun 19, 2026
  1.0
  Stay away! Horrible customer service! Try to rent a vehicle through insurance company from an accident. They had nothing available. They do not pick up the phone. They do not return the phone calls