National Car Rental

Reviews

• JV

  Jeana Varney

  2 days ago
  5.0
  National makes renting a car so easy! We landed at midnight in Orlando, and I was dreading having to stand in line for a counter agent. However, because I'm an Emerald Club member, I was able to skip the line and just go pick up my reserved rental car. Checkout was handled at the toll booth and then we were on our way. The entire crew working that overnight shift were all friendly and helpful, so kudos to them! I won't rent with any other car rental company ever again!
• CW

  Chaojie Wang

  4 days ago
  5.0
  Renting with National at MCO was smooth and fast. I have used this location several times and the service is always great! Because I used the Emerald Club, I bypassed the counter and went straight to the garage to pick my vehicle. The car selection on the aisle was great, with sedan, SUV, even minivans, and the vehicle was clean, low-mileage, and ready to go. Dropping the car back off at the end of the trip was quick and easy too. Highly recommend! The stuff was helpful with any questions.
• KA

  Kevin Anderson

  5 days ago
  5.0
  I go to Florida Every year for Halloween Horror Nights at Universal and Mickey's Not so Scary Halloween. Every year for these trips, I have been using National Car Rental to rent my Vehicles. This is since 2006. I love skipping the counter, and using the Emerald Isle to choose my vehicle. Returning is easy, just pull-up and an Attendant will help you unload bags. I have also been assisted to take my wheel chair out of the trunk. Every year before Vacation I research pricing on cars for rent out of MCO. National has competitive prices even before using coupons, or a Contract Code. I highly recommend National Car Rental as your go to Rental Service.
• EH

  Eric Hill

  Sep 23, 2026
  3.0
  Car was wonderful, customer service NOT SO MUCH!!!! I'll say this first to say I was an executive Elite memebr for about 10-12 years BEFORE Covid. After Covid I didn't need to travel so much so of course my tier dropped. These companies don't care unless you are CURRENTLY lining their pockets. I was about to be charged a $400 Deposit on a $200 rental because Im live in Florida and rented in FL. I had a Amtrak Train Ticket that said I was leaving on my turn in day but they wanted an Airline Ticket or Brightline ticket to waive that fee...INSANE!!! Granted after about 30 mins of stalling and hoping I'd just leave the manager ifnally showed up checked our tickets and said as a 1 time favor he'd waive that fee. Just crazy i'm a mid 50's man with 5 other mid 50s guy what did you think we were going to do in a 15 passenger van.........Again my track record with National was Executie Elite with usually over 150 days a year rented, but now Im just someone to try and bilk money from.
• AT

  Aly Thomason

  Sep 15, 2026
  5.0
  Essam at the National Car Rental counter is genuinely the ONLY helpful person at MCO Airport. After a frustrating morning with our airline refusing to take our checked luggage within the time constraints listed on their policy and a vicious, older female attendant at the Breeze ticketing counter that provided no help, it was refreshing to receive help from National Car Rental. We ended up deciding to drive from Orlando to Northwest Arkansas because it was faster and cheaper than the help from the airline. Essam was quick to provide information, help and get us on our way for a 17+ hr drive ahead of us. Unfortunately we did not get the name of the gentlemen and lady working at the car rental lot outside Terminal B but they were a delight and very kind. They assisted us to where we needed to get our car from and get on our way for a safe drive home. I can't say this enough but THANK YOU ESSAM!!

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