Greenway Ford

Reviews

• JR

  Justin Recca

  3 days ago
  5.0
  I purchased a Transit 150 from Greenway Ford this past week and had the pleasure of working with one the their sales agents, George Lainez. I have a small fleet of Ford Transits for business but had not worked with Greenway Ford prior, though in this case, they had the vehicle I was looking for, it was priced well and I was fortunate to have worked with George who was very helpful throughout the process, knowledgeable of the product and just an all around nice guy! After coming to an agreement on price and terms, the purchase itself was quick and painless. The finance manager I dealt with, Henry, was also pleasant; he was very engaging, went over in detail all of the particulars and we had a very nice conversation across a myriad of topics during the deal. Overall, I was very pleased with the experience and will definitely be connecting with George for the next company vehicle purchase!
• CH

  Charlie Henry

  5 days ago
  5.0
  I cannot say enough good things about my experience with Greenway Ford, especially Ric and Danny B. Danny and Ric worked with me for nearly a month trying to find the right vehicle and, more importantly, the right deal for my situation. They never treated me like just another sale. They listened, stayed in contact, gave me options, and kept working even when the numbers were difficult. There were several times when I thought there was no way the deal was going to happen, but they kept going back and working the numbers instead of giving up on me. Ric especially went above and beyond. He got multiple people involved and made it clear that he genuinely wanted to find a way to make this work. Danny B was there throughout the entire process, was honest with me, kept me updated, and made me feel comfortable even when I was stressed about the whole situation. Alejandro and Albert also deserve recognition for helping get everything across the finish line. The whole team worked together, and I could actually see how much effort was being put into making the deal happen. What I appreciated most was that Ric and Danny didn't just try to put me into anything. They worked to find something reliable that I could actually be happy with. After weeks of conversations and finally coming into the dealership, they made it happen. Thank you Ric, Danny B, Alejandro, Albert, and everyone else who worked behind the scenes on my deal. I genuinely appreciate the time, effort, patience, and respect you showed me. If you're going to Greenway Ford, ask for Danny B and Ric. They earned this review.
• TM

  Tracy McCoskey

  Aug 27, 2026
  1.0
  I strongly caution anyone considering Greenway Ford. What should have been a simple purchase became days of unanswered calls, conflicting information, and investigating our own transaction to understand what happened. We agreed to a deal Saturday and were told financing was not finalized and that we would receive an update Monday. No one called. When we followed up, we found another lender’s offer, which we were willing to consider. By Tuesday, however, we were told Ford financing was a “done deal” and that nothing could be changed—despite never being given the opportunity to review or choose the other option. We also discovered a $3,522 service contract in the paperwork that we did not request or want. The signing process was rushed through a tablet, and we were not provided complete printed copies of every final document for review. Customers should not have to chase lenders and piece together their own financing after buying a vehicle! The lack of communication and transparency destroyed our trust. I would never buy from Greenway Ford again and cannot recommend this dealership!
• VR

  Vince Rosa

  Aug 27, 2026
  1.0
  Very poor experience. Tried reaching out to buy a new Mustang from Greenway Ford, and get a trade estimate. I had already gotten a quote from their sister dealership here in Tampa (Veterans Ford), but Greenway made it difficult to even try working with them. Asked for more pricing details/an Out The Door (OTD) price, and was told “it’s the price on the website plus tax and fees”. For my trade, they said I had to bring it there (2 hours away), when I pushed back, they said no problem we understand, we can still give you an estimate, only to never hear back, then finally be told to send pictures (which I did), then after that I’m told I need to fill out a web form. Tried asking about the trade offer, never heard back. During my experience, I was contacted by several people (Youssef, Liz, Alexa, and Sofia). All were completely unhelpful, and then there’s the texting that is clearly an AI/bot and not an actual person. They even acknowledge that it has issues, such as poor decision to switch to AI for texting (and not disclose/inform the customer of that). I gave up trying to work with them today after several attempts and still no success getting the information I was requesting. It’s like they don’t actually want to sell or buy cars. I do not recommend this dealership.
• NG

  Natalie Gomez

  Aug 21, 2026
  2.0
  We recently visited Greenway Ford and unfortunately left very disappointed with how we were treated. We were in the middle of negotiating a vehicle that we were very interested in purchasing. Our original salesman brought over a “more experienced” salesman to discuss the numbers and monthly payment with us. From the beginning, his attitude came across as rude and dismissive simply because we were firm about the payment range we were comfortable with. He went back and forth with my husband about the numbers and even asked if a certain payment amount would “make him happy.” When my husband said no because it was still outside of what we were comfortable paying, he then told us that there was no sense in us coming back because they were not going to be able to make our payment work. I completely understand that a dealership may not always be able to meet a customer’s budget. That is part of negotiating and we were prepared for that possibility. What I do not understand is speaking to potential customers in such a dismissive way and essentially telling them not to come back. We were serious buyers and genuinely interested in the vehicle. We simply knew our budget and were not willing to agree to a payment we were uncomfortable with. Customers should not be made to feel unwelcome for being financially responsible and standing firm on what they can afford. Unfortunately, the way this interaction was handled completely changed our experience with Greenway Ford.

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