BM
Breanna Marmolejo (The Breluxe Method)
Jun 15, 2026
I had an above-average experience at Caliber Car Wash and wanted to take a moment to recognize the team.
First, the setup is great. The drive-thru wash was quick and effective, and I really appreciated the free vacuums, cleaner, and microfiber towels available afterward.
What stood out most, though, was the customer service. When I arrived, there were four different wash options, and one of the attendants took the time to help me choose the right one. He was incredibly friendly, patient, and helpful without being salesy at all. He was genuinely just helping a sister out. It might seem like a small thing, but he made the entire process easy and stress-free. The best comparison I can make is that it felt like Chick-fil-A-level customer service at checkout.
Then something happened that really impressed me. While I was vacuuming my car, there was a man walking around the property talking on his phone. I noticed him but didn't think much of it. A different attendant approached me and asked if I knew the man. When I said no, he informed me that the man had been taking pictures of me while I was bent over vacuuming my vehicle.
Without hesitation, he stayed nearby, kept an eye on the situation, and made sure the man left the area. It also appeared that he alerted other staff members so they could monitor what was happening. After everything settled down, he came back to check on me and make sure I was okay.
That level of awareness, professionalism, and kindness meant a lot. He absolutely went above and beyond, and I hope this review makes its way back to him.
The wash was good. The vacuums were good. But the people were exceptional, and that's what I'll remember most. 👏