AutoZone Auto Parts

Reviews

• MO

  Martin O'Donnell

  Sep 24, 2026
  5.0
  Great customer service!
• KS

  Kid Start Spanish

  Sep 13, 2026
  5.0
  Ayanna was amazing here. Super knowledgeable and went out of her way to be helpful! I keep coming back to this location and always great.
• CT

  Clara Thomas

  Sep 12, 2026
  1.0
  Zero stars worse service ever would not recommend they need new workers
• NM

  Noella Moavero

  Aug 28, 2026
  5.0
  Thank you Christina for efficiently changing my battery and educating me on recommended future battery care.
• FG

  Felipe Gabriel

  Aug 10, 2026
  1.0
  I’m a frequent AutoZone customer and regularly shop there, which is why this experience was especially disappointing. Today, I purchased three wiper blades for about $48. I chose AutoZone even though I could have found them cheaper elsewhere because of the convenience and the expectation of installation assistance. At the time of purchase, I specifically told the employee that I could install the two front wipers myself, but that I already knew I could not install the rear wiper because I had tried before and wasn’t familiar with the clip. He asked me to try it myself anyway. I thought that was a little strange, but I had no problem trying. I successfully installed the two front wipers, but, as expected, I couldn’t install the rear one. I went back inside, waited in line again, and when it was finally my turn, I explained that I had already purchased everything and only needed help with the rear wiper. He asked me to step aside and wait. I waited for more than 20 minutes. During that time, two or three other customers came in, and he continued helping them while I was still waiting for the assistance I had already requested. I understand that employees can get busy, but I was not asking for anything complicated. I had already installed two of the three wipers myself and only needed a few minutes of assistance with one. Given that I had explained this from the beginning and had already been waiting, I expected at least a reasonable effort to help me. I chose AutoZone specifically for the convenience and installation assistance, so leaving after spending $48 and waiting over 20 minutes without getting the help I needed was extremely disappointing, especially standing outside in the Florida heat. I’m not writing this to justify anyone’s actions or to create a problem. I simply want to share honest feedback about an experience that was not good. I’m a regular AutoZone customer and have generally had very good experiences, which is exactly why this situation was so disappointing.

Frequently Asked Questions About AutoZone Auto Parts