New Smyrna Beach Chevrolet

Reviews

• JB

  Jr. Burnette

  2 days ago
  1.0
  My experience with New Smyrna Beach Chevrolet left me extremely disappointed with the overall buying process and post-sale customer service. Before purchasing my 2022 Chevrolet Tahoe Premier, I received a walkaround video of the vehicle during my initial inquiry. The issue I later raised was visible on that video, and both the transport driver and I observed it upon delivery before I signed paperwork. Despite this, there was never any direct verbal disclosure to me regarding the concern, nor was there any written acknowledgment presented for me to review or sign before the sale was finalized. What frustrated me most was not simply the issue itself, but the handling of the situation afterward. During the process, I received inconsistent explanations regarding what was known, what was disclosed, and how the matter was being interpreted. I spent considerable time communicating with Chevrolet Customer Care, multiple dealerships, and management representatives trying to get straightforward answers and proper documentation. As a customer making a significant purchase, I expected transparency, professionalism, and consistency throughout the process. Instead, I was left feeling that my concerns were minimized and that clear communication was lacking from the very beginning. I understand that used vehicles may have imperfections, but honesty and customer service should never be optional. Based on my experience, I strongly encourage anyone purchasing a vehicle from this dealership to carefully inspect the vehicle, request written documentation of any concerns, and ensure all questions are fully answered before signing paperwork.
• JD

  James Duecker

  May 8, 2026
  5.0
  Brady Trumpower is awesome I called on Wednesday told him my situation scheduled a meeting Friday and he got me a great deal and super friendly and fast highly recommend if you’re looking for a new ride!!!
• MS

  Mackenzie Smith

  May 6, 2026
  5.0
  Scott Wilfred and Kenny Creech were great with getting me into a replace Trax after having my prior car totaled . Process was easy and worked on the time line I could .
• RH

  Robert Derek Holden

  May 3, 2026
  5.0
  Highly Recommend Kyleigh at New Smyrna Beach Chevrolet! My wife recently purchased a beautiful 2023 Cadillac XT6 from Kyleigh at New Smyrna Beach Chevrolet, and the entire experience was outstanding. From the very first contact, Kyleigh made everything incredibly easy and stress-free. She was extremely knowledgeable about the vehicle, answered all of our questions patiently, and never felt pushy. The process was smooth and professional from start to finish. Kyleigh handled the paperwork efficiently, explained every detail clearly, and truly went above and beyond to make sure we were completely satisfied. She made what can often be a complicated car-buying experience feel simple and enjoyable. We couldn’t be happier with both the vehicle and the service we received. If you’re in the market for a new or used vehicle, I highly recommend working with Kyleigh at New Smyrna Beach Chevrolet. Five stars all the way! ⭐⭐⭐⭐⭐
• JH

  James Hart

  Apr 30, 2026
  1.0
  Do not go to the service department. Service department did not perform any of the stated service that was promised on my first service. Was told 2.5 gallons of def would be added: not performed. Tires would be rotated: not performed. Washer fluid filled: not performed. Tires filled: not performed. Washed: not performed. I’m just hoping they actually changed the oil. This is my first Chevy, I really wished I stuck with a Ram.