Miami Acura

Reviews

• DR

  Danielle Rodriguez

  3 days ago
  5.0
  I came into Miami Acura for a simple oil change before leaving for vacation on Thursday and somehow ended up leaving with a new SUV! Definitely not what I had planned, but I couldn’t be happier with how everything worked out. Rick was amazing from start to finish. He was knowledgeable, patient, and made the whole experience feel effortless without ever making me feel pressured. He really went above and beyond to make sure I was happy with my decision. Such a great experience with Miami Acura and an even better way to start my vacation. Thank you, Rick, for taking such great care of me!
• AG

  angelia gabriela

  3 days ago
  5.0
  He estado en ese dealer por mas de 10 años entre Lease y compra, y para mi SI es el Dealer mejor “Miami Acura” no pierdo mi tienpo visitando otros aqui se esmeran en ayudarte darte lo que vienes buscando como mejor posible se acomode al presupuesto que buscas, son muy Profesionales, siempre que voy salgo complacida con mi compra 😌❤️ Los vendedores se toman su tiempo con cada cliente… de verdad les recomiendo y si puedes buscar a Juan 💪 es un amor, mucha pasiencia se ve que le gusta lo q hace y trata de complacer a su cliente en verlo contento. Gracias, muchas gracias Juan ❤️🙏💪🥹🙂 y a mi Miami Acura!! 🚘❤️😌😍
• AS

  Alex Sánchez

  Aug 22, 2026
  5.0
  Great Experience with Evan I recently purchased my Acura TLX Type S from Miami Acura, and I couldn’t be happier with the experience. Evan was an excellent salesperson from start to finish. He was professional, knowledgeable, and made the entire process feel easy and stress-free. He answered all of my questions, was straightforward with me, and never made me feel pressured into making a decision. What impressed me the most was how fast and smooth the entire process was. Buying a car can sometimes take hours and become frustrating, but Evan and the team at Miami Acura made everything move quickly and efficiently. Before I knew it, I was driving home in my TLX Type S. I really appreciate the way Evan treated me throughout the purchase. He made me feel like a valued customer rather than just another sale. If you’re looking for an Acura and want someone who is professional, honest, and easy to work with, I definitely recommend asking for Evan at Miami Acura. Thank you, Evan, and the Miami Acura team, for making my car-buying experience such a great one! ⭐️⭐️⭐️⭐️⭐️
• NH

  Nelson Henao

  Aug 21, 2026
  5.0
  I had an outstanding experience buying my truck at Miami Acura dealership. The team provided tremendous help and support throughout the entire purchasing process, keeping everything straightforward and stress-free. What really stood out was their service after the sale, even a couple of weeks after taking the truck home. They followed up to make sure everything was running properly and perfectly and I was completely satisfied. I throughly recommend them for their excellent customer service care both during and after the buy. Special thanks not only to David but to Alberto Ahumada the general manager of Miami Acura and his team that took an exceptional care of me then and after I took the vehicle home Their professionalism,the efficiency and the great post sale support makes them unique and great dealer to recommend and visit back again. Thanks a million. And a good day. Fabio N. Henao
• LC

  L Castillo

  Aug 7, 2026
  3.0
  Congratulations—you may have saved yourself 3%. You also managed to make your customer feel nickel-and-dimed after they’d already decided to give you their business. Here’s the problem: this isn’t about the money. It’s about psychology and respect. Imagine you’re taking a beautiful woman out on a first date. You choose the restaurant, enjoy a great meal, laugh all evening, and everything seems to be going perfectly. Then, when the check arrives, you slide it over and say: “Would you mind covering the tip? The restaurant charges me extra for using my credit card.” She might actually do it. But don’t mistake politeness for approval. She’ll probably smile, pay the tip, thank you for dinner… and quietly decide there won’t be a second date. Why? Because the experience changed in the last thirty seconds. Instead of feeling appreciated, she felt like the rules changed after she’d already committed. That’s exactly what businesses are doing with credit card surcharges. Customers have already chosen your company. They’ve driven to your location, waited in line, trusted your service, and decided to buy. Then, at the moment of payment, you announce there’s an extra fee. It feels like a bait-and-switch—even if you posted a small sign somewhere near the register. If your costs have gone up, raise your prices by 2% or 3%. Almost no one will notice. Better yet, advertise your normal price and offer a cash discount. Now the conversation becomes: “We appreciate customers who pay cash, so we’re happy to give you a discount.” See the difference? One approach rewards your customer. The other punishes them for using the payment method nearly everyone uses today. The math is virtually identical. The customer experience couldn’t be more different. Businesses spend millions studying customer satisfaction, loyalty, and brand perception. Yet some still choose the one payment strategy that guarantees the very last interaction a customer has with them leaves a bad taste in their mouth. People rarely remember the exact amount they paid. They absolutely remember how you made them feel. If your final impression is, “That’ll be a little more than the price you thought,” don’t be surprised when customers quietly decide they’re not coming back. Just like that first date.