Advance Auto Parts

Reviews

• JM

  Juan Machado

  May 8, 2026
  5.0
  Placed an online order and picked it up in about 30min. Super fast and convenient, plus online coupons. The lady at this location is super knowledgeable and professional.
• RP

  Ricardo Finol Perozo

  Apr 25, 2026
  5.0
  Bien atendido
• AQ

  Arelia Quiñones

  Apr 13, 2026
  1.0
  En el día de hoy tuve q acudir a la tienda por una batería al llegar al local los vendedores me informaron q ellos tenían la batería para mi carro pero q no me la podían instalar yo le expliqué q mi carro no arrancaba q apenas había llegado al lugar , pues ahun asi me dijeron q no la podían instalar porq el cambio me lo tenía q hacer un profesional ,yo acudí a un conocido y en el mismo lugar me hizo el cambio de la batería sin ser un mecánico profesional Pero si observé q la pared de la tienda bien visible por fuera dice q ellos dan el servicio de cambio de batería free . Creo q es una falta de respeto q estén promocionando un servicio q no dan .
• WA

  William's Assistant

  Jan 25, 2026
  3.0
  This place has been decent for the most part, in my opinion. As a customer and an avid driver, I'll offer some important suggestions and highlight some problems I've noticed, like I do with many businesses. PROBLEMS- 1. This location seems to consistently have a staffing shortage. Often this location has quick influxes of too many customers at one time, and TOO OFTEN the checkout area is left with just 1 or 2 employees to charge customers, answer questions, or to walk customers to another area of the store in search of an item. 2. Around half of the employees seem TOO RELIANT on whichever manager is present at the store at any particular time. It appears as though they have not been thoroughly trained. A great many times I've observed an employee be asked a question by a customer (or myself) only to have that same employee ask the manager directly. Indicating that the employee wasn't knowledgeable. 3. In conjunction with problem #1, this location seems to consistently have a problem with lines and delays when dealing with customers. I'm sure that the staffing shortage is also to blame for this. If the duties of the store are re-arranged and made more efficient, perhaps less delays will occur. SUGGESTIONS- 1. This location should change MUCH of its infrastructure and the manner in which it dispenses items to customers. For example, instead of having shelves that layout the items for customers to grab, you should have automated clear glass containers (think vending machines) that dispense each customer's selected item automatically. Each container should have its own digital payment module for the payments. That way customers can purchase items themselves without needing an employee to pay, these containers can prevent theft, makes the store more efficient in its sales, can ensure that items aren't damaged by any customers, and this model of dispensing can store more items within the limited space of the store. 2. This store should have computer stands (or screens), where customers can search for car parts that fit the model of their car, themselves. For instance, I can walk into the store and input all my car's information. The computer tells me which part I need and where it is located, without consulting an employee. Having to consult an employee for which car parts fit a vehicle, is inefficient ESPECIALLY if there's a line or few employees. 3. Automate more of the store's tasks so that jobs are completed in less time and with less mistakes. 4. Once this store has implemented suggestions 1-3, it should change its hours of business to 24/7 business hours. This will provide INVALUABLE CONVENIENCE to the community! Car emergencies can occur at any time of the day. A customer can simply walk into the store AT ANY HOUR to purchase the item that they need, even if no employees are there. If the store automates sufficiently enough, it can operate 24/7. This would give the store a GREAT reputation for convenience! Which is good for business. 5. The store should also automate the "pickup option" for car parts and have the items ready for pickup 24/7. Thay way, customers can purchase the items from the store website remotely and then pick up the items at any time of the day that is convenient for them. PLEASE IMPLEMENT MY SUGGESTIONS!!! The community and your customers NEED these conveniences implemented! TOO MANY PEOPLE are at work, the same hours that many necessary stores (like this one) are open. And when they get off work, TOO MANY NECESSARY STORES ARE CLOSED! If you implement my suggestions, it will inspire other stores to do the same! And will make everything more convenient. The world isn't automating LESS, it's automating MORE. You must do the same or get left behind.

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