Before the owner responds to defend the business, please read my review.
I brought my car to Rockstar for a vibration issue and paid $93 for a diagnostic. They told me my front tires were bad (source of my vibration) and recommended replacing them, which I declined for the time being.
My car has rim covers, and when I got home, I noticed one was missing. I called the shop, and they said they couldn’t find it but asked me to drive back so they could take care of it. I drove back, only to be told, “Sorry, we must have placed it wrong and it fell off while you were driving. There’s nothing we can do.” No ownership or accountability for their mistake. The first thing they did was check the photos from when I dropped off the car to see if the cover was there, as if I was making it up.
What makes this worse is that I took the car to another tire shop afterward. They found a large dent in one of my rims—the same rim Rockstar had inspected—and immediately showed me how badly the wheel was wobbling on their machine. They told me I did NOT need tires, I simply needed to replace the damaged steel rim. After replacing it, the vibration issue was resolved.
Yes, the tires are soon requiring replacement because they have small separation on the rubber, but not an urgent need.
This is actually the second time I’ve had an issue with Rockstar. The first time, they installed my engine air filter incorrectly on my truck, causing a horrible noise that I discovered myself after opening the hood.
I gave Rockstar another chance, but after today, I won’t be returning. Losing a rim cover, making me drive back unnecessarily, taking no responsibility, and then missing an obvious dent in the rim during a $93 diagnostic is unacceptable.
The lack of attention to detail and accountability is extremely disappointing. Now I have to purchase a new set of rim covers because one was lost while my car was in their care.
AL
Alayna Losito
Aug 6, 2026
I can not recommend Thomas and the guys at Rockstar Automotive enough.
Thomas replaced my A/C compressor, did an oil change, and replaced both my cabin and engine filters on my truck. On top of that, he handled all of the communication with my extended warranty company for the A/C repair, making the entire process completely stress-free.
From start to finish, Thomas and the team at Rockstar went above and beyond to provide exceptional customer service and care.
He made sure everything was explained to me clearly, kept me informed throughout the repair, and made the entire experience smooth and seamless. They completely exceeded my expectations.
If you're looking for an honest auto repair shop with top of the line service who takes pride in quality workmanship, Rockstar Automotive is the place to go.
For anyone in the Melbourne or Palm Bay area, I highly recommend checking them out for any of your repair needs. They've earned a customer for life. Thank you guys!!!