Enterprise Rent-A-Car

Reviews

• WH

  Walter Hill

  Oct 14, 2026
  5.0
  My experience was great. Everyone in this location was nice and made sure all customers were being taken care of when you walk in. I dealt with Jaylen, who was very nice, helpful and knowledgeable. Jalen was able to answer any questions and concerns I had. Overall, excellent experience.
• KA

  Karen Allen-Dawkins

  Oct 6, 2026
  5.0
  Staff was professional friendly and helpful with all of my questions regarding choosing the right care. I will certainly choose enterprise when I need a rental also I will recommend enterprise to anyone who I know looking for a rental car👍🏽👍🏽👍🏽
• MB

  mohammed boukhar

  Sep 30, 2026
  1.0
  Jervis he was rood and unprofessional i wish i can tallk to the area manager
• JR

  Jean Ramsarran

  Sep 26, 2026
  5.0
  The surrounding at Enterprise Rental was clean and accommodating. The employees at the front desk acted with professionalism and made sure I was happy before I left the office with my rental. My deposit was refunded within hours. I did not encounter any problems so I would recommend Enterprise Rental to friends and family. Thank you Enterprise!
• JJ

  Jo

  Sep 21, 2026
  1.0
  Dear Enterprise Management, I am writing to formally express my serious dissatisfaction with the treatment I received from Jervias, the manager, and Jaylin, the representative, at your Enterprise location. The level of rudeness, disrespect, and unprofessionalism displayed during my interaction was completely unacceptable. As a customer, I expect to be treated with basic courtesy and respect, regardless of the circumstances. Unfortunately, both Jervias and Jaylin demonstrated an attitude that was dismissive, disrespectful, and inconsistent with the standard of customer service I expect from a company such as Enterprise. It is unacceptable for a manager and representative to make a customer feel disrespected when seeking assistance. A manager should set the standard for professionalism, not contribute to an unpleasant and hostile customer experience. The conduct I encountered raises serious concerns about how customers are being treated at this location. I am requesting that this matter be formally investigated, including a review of the conduct of both Jervias and Jaylin. I expect a clear explanation of how this situation will be addressed and what steps will be taken to prevent similar experiences from happening to other customers. I will not dismiss this experience, and I expect my concerns to be taken seriously. I would appreciate a written response from someone in management who has the authority to address this complaint appropriately. I chose to do business with Enterprise with the expectation of receiving professional and respectful service. That expectation was not met. Thank you Daniel for your professionalism today. It definitely helped.❤️

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