So, a couple of weeks ago, while taking my kid to the doctor, I realized I had a flat. Thankfully, there was this AutoZone nearby, so I went to the website to see what was in stock. Now, growing up around car specialists, I know enough to know when a car professional is yanking my chain, but not enough to be useful in actually repairing anything. Anyhoo, I walk in, and Mr. Garcia greets me, and I let him know I have a flat. He takes me to get the same kit I had already chosen in my mind, so he already comes off as trustworthy. That's nice and all, but how am I going to actually use the kit - no worries, he'll help me out. Under normal circumstances, this is a two-minute thing. Not today in this 100-degree weather. Mr. Garcia is working so diligently to get this talon-sized nail out of my poor tire. He broke his personal tool, and I think he even cut his knuckle. He was so determined because he knew my kid wasn't feeling well and my tire was too low to drive any further safely. Do I expect every AutoZone associate to demonstrate this level of assistance? No, I know that Mr. Garcia just had a really big heart and likes helping people out. You could even tell by how he helped direct the other worker with another task. That's how you foster community! He takes customer care seriously, and whenever I need a car item, I'll be driving past at least a few other auto stores closer to me and forgo Amazon to patronize this location. Thanks so much.