Earl Stewart Toyota

Reviews

• KO

  Kathleen Orourke

  3 days ago
  5.0
  Nicholas Ricardo is an amazing salesperson. Honest, excellent follow up, always a smile and the best is that he never gave up until he found the car I wanted at the price I wanted. I shopped 3 other local Toyota dealers and they didn't want to bother. Nick had the car ready when I got there, texted me a video beforehand and walked me theu all the details. I highly recommend Earl Stewart Toyota!!!!
• ES

  Eduardo Saba

  Oct 14, 2026
  3.0
  My experience at Earl Stewart Toyota was good. Sales Manager Ben was great, his customer service was above and beyond, one of the best experiences I’ve had in a long time. However, my experience with financial manager Allan was totally the opposite, he showed a bad attitude when I disputed the “good deal” he had for me, and took me around 2 hours to get a good financing option under my request. At the end I left with the car I wanted but took me the whole day to sort things out.
• LG

  Lynn G

  Oct 14, 2026
  2.0
  Had an appointment for routine service. Evaluating Technician reported front brakes were needed. Upon exiting after replacement, I heard an unusual noise coming from my vehicle. Whereas I appreciate the Service Advisor’s immediate response to my concern when I turned around and went back to the service department. I find it alarming the brake technician would release my vehicle to me, risking my safety and security without adequately checking the work he performed. The Service Advisor had a different technician assess and correct the problem.
• FL

  Frank Lamont

  Oct 6, 2026
  2.0
  Reading many of the reviews I struggle to believe we’re talking about the same dealership. I need to start by saying, we’ve been buying cars here for over 30 years and have experienced a severe drop in the quality of the service department, so much so that as soon as the included services are completed, we switch to a local repair shop in Jupiter because of the decline in service. My last two service visits validated that it’s likely time to purchase our next Toyota and another dealer. While the advisor was fine and provided adequate service, it was the delivery portion today that punctuated and poor experience. I arrived at 2:05 pm and the advisor called for the vehicle. 20 minutes later he had to call a second time for it to be brought up. At 2:45 pm there was still no vehicle and there was a group of employees standing around glad handing with each other and not concerned at all about doing their job. At 2:46 I went back inside and inquired with the Service Manager about my vehicle, he said he would call his contact and get the truck to me. At 3:02 pm I finally got my truck with no apology. There were so many employees just standing around yet little to no urgency to take care of the customer. This is very sad to see after all these years of loyalty but it clear, Earl has lost control of the business and has a general lack of interest in getting back to the level of service that he was once known for.
• AM

  Adam Morrison

  Sep 24, 2026
  1.0
  DO NOT BUY A LAND CRUISER ... UNLESS YOU LOVE THE SMELL OF MOLD! Writing this is infuriating because we actually loved this truck. Too bad it started smelling like a swamp on humid days just two weeks after we bought it. Before Toyota tries to blame the AC, it’s not the AC. Water gets trapped right in the window seals—an issue documented by tons of owners online. Every time it rains or goes through a car wash, a persistent mold smell fills the cabin. We took it to Earl Stewart Toyota, where multiple service "experts" looked into it. Their brilliant conclusion? It’s an "environmental issue" and NOT covered under warranty. How a foul smell that began two weeks into ownership isn't covered is beyond me. A few things to note: - The internet is full of receipts. Do a quick search for "Toyota Land Cruiser window seal water trap mold smell" to see just how common of an environmental flaw this actually is. - Lexus actually helps their customers. If you search online for "Lexus GX550 window mold issue," you’ll see Lexus actually replaced the window molding under warranty for their owners. Toyota? Crickets. - Their solution is a joke. They suggested we pay for an AC flush. When we pointed out the smell happens specifically when rolling the windows up and down, they just sprayed a cheap "disinfectant" to mask it. According to our service rep, multiple managers and technicians couldn’t "pinpoint" the cause of the odor. I guess their Sherlock Holmes abilities stop short of using their actual noses, because simply smelling the window seals provides all the evidence you need. Love the truck, but absolutely despise the service center's total inability to resolve a known, obvious issue on a vehicle with less than 20,000 miles. Buy the Lexus if you want actual service. As for Toyota? Never again.

Frequently Asked Questions About Earl Stewart Toyota