Rountree Moore Ford

Reviews

• II

  Imad

  Jul 1, 2026
  5.0
  I was traveling to Atlanta on a Saturday early morning when the check engine light suddenly came on in my 2019 Ford Fusion. I had to find the nearest mechanic, and I’m so glad I stopped at Rountree-Moore Ford Lincoln. The entire service team was outstanding, especially Anna Isaacs. She took charge of the situation right away, kept me informed throughout the process, and made sure everything was handled quickly and professionally. The car mechanic team diagnosed the problem and repaired my car in less than two hours, allowing me to safely continue my trip with minimal delay. I truly appreciate the excellent customer service, professionalism, and efficiency of the entire team. If I could give them more than five stars, I absolutely would.
• YB

  Yasemin Baydar

  Jun 7, 2026
  5.0
  Fastest process I have gone through. They were direct and fast. Shout out to Alex and Julian for the great work. Thank you gentleman.
• CH

  Compassion Veterinary Hospital

  May 26, 2026
  5.0
  ⭐⭐⭐⭐⭐ We had an amazing experience with Levi Williams and Stephen Jones at Rountree Moore Ford! They were professional, efficient, and went above and beyond to make sure we got exactly what we wanted. Even when we had to come back due to a situation, they were incredibly accommodating, patient, and helpful every step of the way. They made the whole process smooth and stress-free and truly treated us like valued customers. Levi and Stephen absolutely got us done, and we couldn’t be happier with our experience. We wouldn’t go to anyone else ever! Highly recommend asking for them if you want outstanding service! 🚗👏
• FC

  Frances R chast

  May 25, 2026
  5.0
  Our sales representative Korey went out of his way above and beyond to help us get a new vehicle today thank you so much for everything you did would recommend this dealership to anybody that needs a good used vehicle or a new truck Thank you
• KK

  Kota Kosmora

  May 17, 2026
  1.0
  First things first, I know you’re reading this, don’t respond with your phone number, i’m not calling you, I’ll be there Monday morning to address this face to face. I bought a car here in February and the buying process was a breeze (after trying every other dealership in Lake City) thought we struck gold, they put the car in the shop to fix a recall before we drove it off, I mentioned the car needed an alignment and asked nicely if they could take care of that (noticed it right away in the first test drive) they said that needs to be done on my own time, okay fine! I brought it in for my first oil change and they already had to replace a cabin air filter, one tire is completely bald and the alignment is bad. They say their cars go through multi point inspections, how good is your inspection if you can’t even catch a dirty air filter? Air filters don’t get caked up in 3 months time especially if it sits most of the time until the car is needed. This place doesn’t care about customer satisfaction nor safety. Save your time and money and DO NOT BUY FROM ANY DEALERSHIP IN LAKE CITY. These people feed their families by scamming others just trying to feed their family. See you Monday 😉