Whistle Express Car Wash

Reviews

• DB

  Debra Barnhart

  1 day ago
  5.0
  Mr. Dewayne did a wonderful job prepping our vehicle and taking extra care with mud covering the bottom and tires.
• BC

  Briunshae Collier

  Oct 7, 2026
  5.0
  They had great customer service. Everything was nice and clean and Brandon was definitely the biggest help of them all I would like to give a special shout out to him.
• MM

  M

  Sep 28, 2026
  5.0
  I had an amazing experience at Whistle Express Car Wash. Step went above and beyond to help get my van cleaned up, especially with all the bugs and bird poop that were stuck on it. He took the extra time and effort to make sure everything came off and that my van looked great. He was friendly, hardworking, and provided excellent customer service. You can really tell he cares about doing a great job and taking care of customers. He definitely deserves recognition for going the extra mile. Highly recommend Whistle Express, and especially Step - 5+ stars!
• PG

  Patty Guthrie-Davis

  Sep 18, 2026
  1.0
  Super Bad Customer Service. Instead of explaining they were short on time due to closing and asking me to come back. Instead they did a rush job not finishing what was promised. They were rude when I asked why they did not finish. With the cost of everything going up and no one being able to afford the extras it makes it hard to justify going back for a service that is so shotty I could have done it myself and saved my money. As tight as money is I suggest you find some place else to spend your money if you want quality service because you won't fine it here.
• AG

  Amanda Guthrie

  Sep 18, 2026
  1.0
  If you're looking for good customer service do not come to this location. My experience was so bad that I will not return to any whistle express location I was having one of the worst days I've had in so long I felt like I couldn't breathe. My eyes were swollen. I have been crying all day. My car was a mess. My life is a mess and I just wanted to have a clean space I ended up with about three hours of alone time which is unheard of and I decided while driving past the car wash that I would go there to clean my space so I could feel better in the place. I spend most of my time I ride roughly about 8 o'clock. It was excited that they were open. They took my money almost $32 did not say anything about them a thing about to close or that time or resources on the other side to clean. The inside of the car would be limited however, as soon as I came out the other side and Parked, took the car apart, and saw that the vacuums were off when I mentioned it to the attendant, he stated I had to use the ones closest to the building again. They did not mention this when they took my money and sent me through the car wash. These were the two points of contact where they had the availability to communicate these things to me properly once I pack the car up and move to the other side in under three minutes I was approached by another employee who told me that they were closing at eight. I asked him if he would be providing me a refund seeing us how I did not get to use the facilities as advertised he told me no, but I could continue vacuuming. I told him thank you because my week had been really terrible and I just wanted to clean my car and enjoy some quiet. However, a few minutes later the car next to me left and I was the last one there it was probably About 8:08 PM and they turned the vacuums off while I was using them and drove away. The only trashcan that they had out available to use these actions indicated I was no longer welcome to complete my car wash. I asked one of the young men, if the vacuums were not unlimited, he told me they were not at night. I asked why it was advertised that they were unlimited. He told me sorry we're closed at least the other young man had some sympathy in his eyes he could tell I was having a rough day he could see me. I wasn't invisible to him. He offered to cut the vacuums back on, but at this point, it was clear that I was not welcome to be there. I pulled to the stop sign at the exit and park and proceeded to cry as I tried to send an email to corporate, but the email address provided did not work. I came back in this morning to speak with the manager. He told me they had already called him and told him what happened. He told him to cut the vacuums back on and let me use them at this point. I was already parked at the exit so they happily got into the car and left all of the emotions negativity of the world feeling invisible in my everyday life was highly reinforced in my short visit. I was disappointed to hear that the store manager agreed with their behavior and corporate was on site so I took the opportunity to share my experience with him and he also agreed that they followed procedure. If you are looking for good customer service, a friendly place to go a place where people are kind and will leave you be and just let you clean your car. Hit the gas and do not stop at this location. Find any other place to go. I believe the word and it says you will reap what you sow And with customer service like this and people being treated so poorly, and only being told, they cannot use the facilities after their money has been taken. It won't be long before this business goes down. I will be sharing my experience everywhere I can all of the mommy groups, all of the special need groups, all of the single parent groups The business promotion groups I want everyone to know the way that I was treated Following collecting my money, not prior

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