SIXT Car Rental - Jacksonville International Airport (JAX)

Reviews

• JC

  Jermaine Clark

  1 day ago
  5.0
  Best bang for your buck on luxury vehicles. No other rental company can compete. If you know you are going to need a rental and can book say 3 days to a week in advance, the prices are ridiculously low for what I consider to be luxury vehicles(bmw, benz, Denali xl, etc). I've been renting with sixt consistently for bout 2yrs. Download app, give your dates, pick your vehicle, pay. License Info already saved in the system, so within 24hrs of rental click the skip the counter option so you just go straight to the kiosk to pick up vehicle. Within 2hrs of pick up they let u choose another vehicle if they dont have the model you rented and from my experience its always been an upgrade. No hassle to modify if you need to extend the rental. Just go to the app and you can extend the rental up to a total of 28 days. Love it!
• KJ

  Kemorine Jones

  3 days ago
  5.0
  I had a wonderful experience with SIXT Car Rental in Jacksonville, Florida! I especially want to recognize The Aleah for the outstanding customer service she provided. She was very professional, friendly, helpful, and made the entire rental process smooth and stress-free. She went above and beyond to make sure I had a great experience. Her positive attitude and dedication to customer satisfaction truly stood out. SIXT is lucky to have such an amazing representative on their team! Thank you, Aleah, for your excellent service. I highly recommend SIXT Jacksonville and will definitely rent from them again!
• PL

  Pengze Li

  Oct 3, 2026
  5.0
  Miguel was incredibly friendly, professional, and enthusiastic. You can tell he truly understands SIXT’s culture and takes pride in the company, which really shows in his positive attitude and excellent customer service. I’ve rarely met a rental car representative who was so welcoming and genuinely helpful. He made the entire pick-up experience exceptional!
• MM

  Michael Markese

  Sep 30, 2026
  5.0
  I’ve rented from SIXT at Jacksonville International Airport several times, and it has been a great experience every time. The whole process is consistently easy and straightforward, which makes a big difference when I’m traveling. The staff are friendly and helpful, and pickup and return have both been smooth. The cars are always clean, well cared for, and ready to go. I also appreciate that I’ve consistently received the type of vehicle I reserved—or something even better. There have been no unpleasant surprises, and I’ve felt confident that I’d be getting a nice, dependable car for my trip. SIXT at JAX has earned my repeat business. Between the easy process, welcoming staff, and quality vehicles, I’ve had a genuinely good experience each time and would happily recommend them to other travelers.
• MS

  Michael Silbernagel

  Sep 25, 2026
  2.0
  A lot of these reviews seem... inauthentic. I'm impressed that they all mention an employee by name. My experience renting at Sixt was having a reservation for a compact car and being told I was being given a "free upgrade" to a pickup truck. I had a 2 hour drive each way and didn't want to spend the extra money on gas even if the truck itself was the same price, so I requested I be given a compact car per my reservation, which Sixt couldn't honor and told me no other cars were available. I imagine there were plenty of other cars available, but they assigned me a gas guzzler that wouldn't have been rented otherwise. Not being able to honor the reservation was for me, very frustrating. What made things worse is that a few days later I return the truck and get hit with a damage claim for a 2-4 inch scratch down to the primer. The pictures highlighted the plastic molding, or whatever the rubber is that's next to the pickup's tailgate and... don't show a scratch. So now I have to explain to Sixt that 1) I didn't use the truckbed at all and didn't interact at all with the tailgate, 2) The truck was already in a used condition which I demonstrated with photos I took at the time of picking up the rental and 3) It's impossible for a scratch to be down to the primer on plastic molding, which isn't painted or primed. They dropped the damage claim. So fortunately all's well that ends well but I'm still out an extra ~$30-40 than I was expecting because of the poor gas mileage on a truck I didn't want, because Sixt couldn't honor my reservation for a compact car. Tell me if you can spot the scratch on this photo, since Sixt thinks it's worth filing a damage claim over.