Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Jacksonville.
I had a great experience at this shop. The staff was professional, honest, and took the time to explain everything clearly. They completed my oil change quickly and provided a detailed inspection report without any pressure to do unnecessary repairs.
I especially appreciated their transparency and excellent customer service. The waiting area was comfortable, and the whole process was smooth and efficient.
I would definitely recommend this shop to anyone looking for trustworthy and professional auto service.
SC
Sai creatives
May 11, 2026
5.0
Great service, Gary was really patient and worked with to get the best parts and took care of the car and communication.
SS
Silver Surfer
May 8, 2026
5.0
Fantastic experience from start to finish! I brought my car in to have the struts replaced, and the whole process was smooth and stress-free.
The staff was friendly, professional, and explained the repairs clearly without trying to upsell me on anything unnecessary. My car rides so much smoother now and feels great on the road again.
What really stood out was how family-friendly the shop was. They had a clean, nice play room for kids, which made waiting so much easier for me and kept my children entertained the entire time. It’s rare to find an auto repair shop that’s both trustworthy and thoughtful toward families.
Highly recommend this place for quality repairs and excellent customer service!
BB
Brittany Butler
May 8, 2026
1.0
I contacted the Mavis Tires & Brakes location on Race Track Road in Jacksonville, Florida regarding service questions. The store manager Bernie I spoke with was extremely rude, dismissive, and ultimately hung up on me during the conversation. I found the interaction very unprofessional and unacceptable.
JL
Jennifer Laugen
Apr 29, 2026
1.0
Edit- while the service was poor resulting in issues I will say Bernie, the manager, has offered a refund and cleaning of the undercarriage of the vehicle. He followed up promptly and seemed genuinely apologetic and remorseful. We did proceed with an oil change elsewhere and it is no longer leaking.
Not only was the front desk man extremely dismissive, passive aggressive, and unapologetic, my driveway is messed up from a botched oil change. My car doesn’t have a speck of oil or dirt on it and the underneath is now disgusting. Pursing a refund, and quite frankly the driveway repair cost. If Bernie does not get back to me, it’s going to be a long ride of media outreach and corporate discussions. Don’t ever go here. Ever.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
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