Lexus of Orange Park

Reviews

• MZ

  Martie Zuckerman

  1 day ago
  5.0
  Had my car at Lexus of Orange Park. Went there with much trepidation as previous service experiences at a different dealer were horrible. The difference here was night and day; pleasant and knowledgeable personnel; excellent service! Highly recommend.
• KF

  Kathy Ferebee

  Oct 7, 2026
  5.0
  They serve complimentary meals which is nice. The loaner car was clean and full of gas. The service wa excellent, but communication could have been better and more timely about when my car would be ready. Overall I love this Lexus location in Orange Park, Florida.
• AM

  Albert M

  Oct 6, 2026
  5.0
  Even tho I was not able to buy the car the same day the service delivered here was exceptional. Greg and Anna worked with me through to make sure I was able to get the deal that best fits me. The GM Misty was able to talk to me through the process as well and cleared any confusion I had. Thank you so much for the experience. I couldn’t thank you all enough here.
• BM

  becky meadors

  Sep 26, 2026
  5.0
  I recently purchased a 2025 RX 350 from Lexus of Orange Park, and this experience shattered every pre-conceived notion I had of car dealerships. I've always dreaded the car-buying process, which is probably why I tend to keep my vehicles for ten years or more. My walking into a dealership usually ranks somewhere between a root canal and doing my taxes, but this experience was entirely different. From start to finish, there was no pressure, just a genuine effort to help me find the right vehicle for my needs. Chris Bordes, the Sales Rep, was professional, knowledgeable, courteous and focused on helping me to make the best decision for my needs, not simply selling a car. Chris stayed in touch throughout my decision-making process, answered every question and when he didn't know an answer, he quickly found someone who did. At no point did I feel rushed, pressured or steered toward a vehicle that wasn't right for me. Sam made the paperwork & warranty discussion simple and pressure-free. Spencer did an outstanding job explaining the technology and making sure I felt comfortable with my new RX350. Between the beautiful (and super clean) dealership, exceptional concierge service, and outstanding communication, this was truly a five-star experience. Thank you, Chris, Sam, and Spencer. Highly recommend!
• LW

  Leslie Williams

  Sep 25, 2026
  5.0
  First Class Service here folks. They made me feel like my 20 yr old RX330 would receive the best care. And they DID NOT disappoint!! Service Manager Catlin was the best, very knowledgeable and accommodating. You can tell you have placed your car in the hands of a "Specialist"! As a Veteran, I appreciate a place you can actually trust with your car. I will definitely be back.