Hanania Mitsubishi

Reviews

• RF

  Robin Flowers

  4 days ago
  5.0
  The experience that I shared with this young lady Miss B today at Mitsubishi Jacksonville, Florida, Orange Park was the best outstanding customer service very very helpful very friendly determined If you’re looking for a car, come to Mitsubishi Jacksonville and ask for the representative Miss B when I tell you she’s the greatest any questions you may have she can answer them very accurate with everything that she’s explaining keep doing what you’re doing Miss B may God bless you
• HJ

  Heather Johnson

  5 days ago
  5.0
  Walk in and ask for Ron you won’t be sorry! He helped us all the way! We ended up with 2 and only came for 1! This team stayed wayyyy past closing to assist us! The care they have is top notch! Financing with Luke was a complete breeze! Thank you Mitsubishi Orange Park!! Walk in today and ask for Ron you wont be sorry!
• HJ

  Heather Johnson

  5 days ago
  5.0
  Wow!!!! All I can say! Ron Wise is your man!!! When you come be prepared to leave in a vehicle!!! The way he took his time to care for my family! We ended up with a whole other vehicle! This place will do the most for their people! The whole team stayed way past closing to help financing with Luke was a breeze ! When I tell you that you’re in good hands don’t mistake it! Go ahead and get you a new vehicle today!!! Don’t miss your chance walk in and ask for Ron you won’t be sorry!
• KT

  Kerrie Taylor

  Aug 10, 2026
  1.0
  So very disappointed in this company. After waiting for 3 hours and was told after 2 cosigner that I was finally approved with no money down and $621 a month. Then while im trying to get the insurance done, the manager comes over not the sales rep that I dealt with for 3 hours, the manger comes over to say now the bank is requiring over $12,000 down.
• AA

  Azucita

  Jul 17, 2026
  1.0
  If I could give zero stars I would. I bought a 2024 Mitsubishi Outlander Sport 11/2024. During the process I was told that I could get rid of my roadside assistance because they offer it (neglecting to tell me it only covered 10 miles to the nearest Mitsubishi dealership). It was a brand new car only 6 miles on it. A couple of months later I get stranded on 95 at 6:30am on a Monday morning (rush hour). The transmission was slipping. I was able to drive it home waiting about an hour on the side of the road but I could go no faster than 40mph. I call them when they open only for them to tell me that it only covers 10miles for towing and I have to pay the rest. It's towed to City Mitsubishi where they inspect it and tell me the transmission is shot. They proceed to tell me had I purchased the vehicle there they would do a VIN swap because it wasn't my fault. I call this dealership and tell them what they told me. They wanted it to be towed to their dealership so they can inspect it themselves (I guess they didn't believe them) they say they will tow it free of charge (they should have done that anyway). They inspect it an say that they didn't see a problem and had their driver drive it around and nothing (which was a lie), I get a phone call from a tow truck driver asking if I was ok with them towing the car because low and behold the driver got stranded on the damn highway. They then call and tell me its the transmission (duh) I tell them what the other Mitsubishi told me about the VIN swap just to be told they don't do that (nor did they offer a loner). When I kept asking about a loner they told me I could get a rental from enterprise put down the deposit and they would reimburse me when I returned the rental (um no). They took about 3 weeks to fix it because they needed to wait for Headquarters to approve the new transmission (it's a brand new car with a warranty)they "fix" it and about 7 months later the transmission slips again (mind you it was driving weird that whole 7 months with the check engine light going on and off) during the holidays I had no car, taking ubers to and from work. I decided to sue them because they refused to put me in a new car or a different car. The car has had 3 transmissions and Mitsubishi as a whole refuses to take responsibility for THEIR PRODUCT messing up. The repairs alone cost more than the damn car is worth. I will never buy a car from this dealership nor another Mitsubishi. I ended getting screwed in this lawsuit they didn't even pay me half of what I have already payed for that trash car.