Hanania INFINITI of Orange Park

Reviews

• LC

  Laurice Carter

  1 day ago
  1.0
  I wouldn’t give this location any stars. I dropped my car off at 10 AM for a scheduled appointment and waited all day without receiving any updates. Around 1 PM, I called expecting they would at least know what was wrong with my vehicle, only to find out the mechanic had not even started on it yet. I was told to “give him a couple more minutes.” I called back again later that evening right before 5pm for another update and was informed they still had not started working on my car and wanted me to leave it overnight, which was unacceptable at that point. What made the experience even worse was they lied to my mother and told her they were “trying to work me in” and simply ran out of time, despite the fact that I had an actual appointment scheduled. Overall, the communication and service were very disappointing. I would not return to this location again. I would rather drive the extra distance to the location on Atlantic, where the service has always been quicker and more professional.
• BT

  Barry Timmons

  4 days ago
  5.0
  Cannot say enough about this dealership. It is the only one to go to in the Jacksonville Florida area. Totally 👍 professional and HONEST!!! ⭐️⭐️⭐️⭐️⭐️
• RR

  Rachquel Richards

  May 10, 2026
  1.0
  I was very clear for the salesman Kelly not to run my credit with multiple banks because I was in the process of purchasing a home. Not only did he run multiple banks but the 16 inquiries he ran dropped my score 25 points. He told me to come in with deposit and when that day came my messages were ignored completely and he became a ghost. 16 unauthorized hard inquiries and no car and not even the courtesy to tell me that I really wasn't approved even though he said I was with a deposit. Never again. Unethical business practice and not an ounce of respect of integrity.
• SW

  Stephany Avanesov Wilson

  May 9, 2026
  5.0
  The guys at this dealership made the process of buying a car super easy! I had a 5 star experience from the moment I walked in Bryan, Paul and Alex were very easy to work with. They were very knowledgeable!
• AD

  Ashley Dalton

  Apr 21, 2026
  5.0
  I cannot say enough great things about this dealership! 2 days ago, Sunday I did a vehicle inquiry On a new QX80. Jacob (Simon) called me shortly. I kind of brushed him off because I really didn’t wanna deal with it. I just wanted to get the E price. I told them I didn’t want to go back and forth. They then gave us an aggressive price on the QX80 purchase and a very good trade in price on my Lexus which was 8 months old. Nick and Jacob worked late Sunday called us at 9 PM. We were all on the same page. They delivered the car to me in Charleston today which is Tuesday. No run arounds no nonsense. This is my third car purchase this year and they exceeded our expectations. Also, our 3rd QX80 purchase, truly love these cars and I always go back to them! My next Infiniti will definitely be with these guys!

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