Enterprise Rent-A-Car

Reviews

• JP

  Jasmin Pierre

  3 days ago
  5.0
  My experience with this enterprise rental was a 10/10 I recommend it to anyone looking for rentals . There amazing
• KY

  Kelly Yarbrough

  Sep 22, 2026
  1.0
  Kept my 50$ deposit for gas and charged me an extra 36$ after drop off. They're only supposed to keep the 50 if you don't fill it all the way back up but they are just making charges on my card without my knowledge. Will be disputing and never using this sorry company again.
• JJ

  Jennyfer

  Sep 18, 2026
  1.0
  I had an absolutely terrible experience at this Enterprise location. I would NOT recommend this location or doing business with them. Based on my experience, I did not find their practices transparent or honest, and I strongly recommend taking your business to another rental car company. I was assisted by Josh Pineiro, the manager. I specifically asked about the cost of the rental and was told that my insurance would cover it and that my portion would be around $30 and some change. Based on the information they provided to me, I agreed to the rental. When it was time to sign, I was rushed through the process. They had me sign everything extremely quickly without giving me a proper opportunity to carefully review and understand the charges. I later discovered that they had charged my card significantly more than what had been discussed to me. When I returned to the location to communicate the issue, their response was essentially that I had signed the agreement and that they could not refund my money. That is completely unacceptable. If you tell a customer one amount verbally, rush them through signing, and then charge their card substantially more, you cannot simply hide behind “you signed it” when the customer comes back questioning the charges. I relied on what I was told by the employees and management at this location. Had the actual charges been clearly explained to me beforehand, I would NEVER have agreed to them. After the way this situation was handled, I have completely lost trust in this location and company. I do not consider the way my rental and charges were handled to be transparent or honest. Save yourself the frustration and take your business to another rental car company. I certainly will.
• YG

  Yvette Graham

  Sep 15, 2026
  5.0
  Been using Enterprise for years and I have no issues, complaints or dissatisfaction. My customer service experience at every location I’ve use has been exceptional.
• MM

  Marty Mayer

  Sep 8, 2026
  5.0
  I rented here because my 2015 car required work. Avery was welcoming, professional and patient with my initial renting. These traits were necessary as the Tucson I was assigned intimidated me with its electronics! Three days later, Josh calmed me down when the dashboard lit up with warnings of extreme low tire pressure and he directed me to a local shop who fixed everything! Josh also helped me with assuring my insurance company was covering my rental. The personal touch and patience of Josh and Avery made me feel valued, despite this being my first time in decades having to rent a car!

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