Enterprise Rent-A-Car

Reviews

• WC

  Will C

  6 days ago
  1.0
  I’ve been renting at enterprise for over 2 decades and this location is the worst one when it comes to customer service. A few months back, I reserved a luxury car and when I got there I was told that all they have is trucks and minivans and yet a person from the location called me the day before to confirm my reservation. I had to find another enterprise location to rent a car. The service was day and night. On 8/27at 5:50 pm, I went to return my car and I asked for their driver to drop me home since it was raining. The guy told my no, because it would take 12 minutes total and he leaves at 6. 2 minutes extra was too much for him. There were 5 others employees just sitting down, doing absolutely nothing and not one wanted to drop me off. Enterprise has always given me excellent service. This location is a disgrace.
• TT

  Tracy Taylor

  Aug 23, 2026
  1.0
  Rented a Nissan Altima a couple of weeks ago for my Wife,they pulled it around from the grass in the back corner of the lot, first of all it was filthy on the outside, the front seat was ripped in 2 places, my wife called me while on her trip and said there are ants in the car she is having to smash them with her thumbs, she called to let them know but was to far in her trip to turn around and get another car, we told them again when we returned the car, but the manager was not there, the young lady helping us said she would let him know and he would give us a call, no call of course.
• CL

  César Licona

  Aug 21, 2026
  1.0
  If yoy are trying get a easy that's not happening here
• CI

  Cece i

  Aug 20, 2026
  5.0
  Good Customer service. Very professional service
• TG

  tom gonz

  Aug 14, 2026
  1.0
  keep getting hang up on. Literally call and hear them in the background talking just to put me on hold or something. A answer saying you are busy and hold is a lot more professional than that. Def steer away from this place

Frequently Asked Questions About Enterprise Rent-A-Car