Enterprise Rent-A-Car

Reviews

• NN

  NANSEA

  2 days ago
  5.0
  My experience at Gulf Breeze Enterprise was excellent! I had the pleasure of meeting and dealing with Lauren at this office. There were no unexpected expenses, fees, charges. Lauren answered all of my questions in a friendly, knowledgeable, patient manner. My shuttle driver was such a nice, interesting fellow. I apologize his name slipped my mind. This was my first time renting a vehicle in a decade. The excellent customer service was truly a treat, especially these days. Ladies, if you feel intimidated having to rent a vehicle by yourself, I cannot recommend you go see Lauren at GB Enterprise enough! No punches pulled, just excellent customer service. Thank you, GB Enterprise, for a pleasant experience.
• CC

  Chris

  5 days ago
  2.0
  I reserved a van online and received a confirmation, but the next day I was called and told no vans were available due to a recall and that I would need to switch to an SUV. I agreed to decide at pickup. However, when I arrived, they said a van was available after all—but the vehicle they provided was not clean and had an unpleasant smell inside. When I asked for a cleaner vehicle or an upgrade, I was told no other options were available. This experience was disappointing, and I wish they had checked the vehicle’s condition beforehand or offered alternatives. Unfortunately, this makes me hesitant to use this location again.
• HB

  Heather Boling

  5 days ago
  5.0
  Gulf Breeze location for Enterprise Car rental should be your choice to rent a car! Friendly, efficient customer service. They go out of their way to ensure I get what I need. Always smiling and friendly. Lauren and Jake who took care of me picking up and dropping off were top notch! This location is a much better option than utilizing the airport location. The staff there make all the difference!
• DH

  Daniel Harper

  Apr 30, 2026
  5.0
  I’m a little late with my review but I rented a car from enterprise last month during spring break and Lauren, Joe, and Lucas were all super nice and great to work with! They got me a car that was super clean and worked great for the trip we took. They made the process very easy and provided amazing customer service at the pickup and drop off. I told them I’ll definitely come back for all my rental needs in the future and have recommended them to others as well!
• CL

  Charles Lauller

  Apr 23, 2026
  5.0
  We rented a vehicle for a trip this year. We thought we had lost a wallet at a hotel in Virginia Beach since we felt we thoroghly cleaned out the vehicle when we returned it to Enterprise. Long story short it had credit cards and over $600 in cash all still in it, when they called us 16 days later. Lauren (their manager) recommended we use the fill up option in advance, and I wish we had because gas cost us $0.70 more per gallon upon our return. I say all of this to tell you they're super sincere and honest there. I'd highly recommend them to anyone in the area-they go above and beyond for their customers!

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