Bass Pro Shops/Cabela’s Boating Center

Reviews

• RS

  Reno Syvavinch

  May 2, 2026
  1.0
  Just a horrible place to buy and service a boat. I wanted two biminis. The way they put on the front bimini the mooring cover wouldn’t fit! Turned it around but it now collapses right in the two captains chairs! 🤦🏼‍♂️ Came with numerous defects such as a non-functional camera, blown speaker, seats that took 4 years to replace, lights that didn’t work, blown power switch, uncalibrated trim, bimini lights that were not hooked up, damage to a tube during a service. Much more! 😤 I had them do 3 100-hour services, some I am now aware they didn’t do, but charged me. When I serviced it right before trading it in for a beautiful Balise, the fuel filter/water separator hadn’t been changed in 3 years! The spark plugs looked like they were marinated in salt water. I was ripped off! I made appointments but the boat sat there in their parking lot without getting looked at! This happened multiple times! I finally gave up at the end and did some warranty work myself (replaced a seat) and hired a mobile tech to do the last 100-hour service. Buying it wasn’t great either. Skip these guys and go to Power Lodge Florida instead!
• E6

  Engel 63

  Aug 31, 2025
  3.0
  Ein toller Shop. Ein Mitarbeiter leitete uns an einen deutschen Kollegen namens Oliver weiter zwecks besserer Kommunikation. Allerdings entpuppte der sich als Berater: alles wäre so toll in einem Hilton-Hotel, wir bekämen Geld zurück usw... Er ließ nicht locker, am Ende war es Timesharing. Nein danke. Uns verging die Lust am Einkauf und wir verließen den Laden. Traurig, dass die echten Mitarbeiter da mitspielen und arglose Kunden in Olivers Falle führen. Nicht mit uns!!!
• JH

  Jay and Nina Heron

  Aug 16, 2024
  1.0
  This is my second one star review since purchasing our boat from Bass Pro two years ago this past May. The whole purchase was terrible, our brand new boat had numerous problems as soon as it was put into the water which included it not having reverse! Our boat has been in and out of Bass Pro for months at a time for warranty work, most of the time things that were supposed to be corrected were not. Our boat was backed into May of 2023, we made a claim with our insurance company and contacted Bass Pro for a pontoon to be replaced. Again, May of 2023. We kept calling and were told appointments were being scheduled months in advance and they’d contact us when they had one available. We never heard back, after many calls we were able to get a drop off date of 04/27/24. We dropped the boat off, we were told that the pontoon would take months to arrive but the boat yet again had many issues that needed to be corrected as it is still under warranty. The boat sat in their storage lot uncovered in the Florida heat and rain for three months before the “warranty “ work was completed. Still no new Pontoon. Upon picking it up on 07/27/24 we noticed a gouge in the other pontoon, the flooring discolored, the tacks on the dash have condensation inside, holes on the trim, random screws under the seats, the captains console area and surround is bubbling and cracking , the foot pad appears to have shrunk and other pieces damaged from the elements. The ratchet is bowed out. When we purchased our boat we also purchased a very expensive cover which is on our boat at all times. The service manager took note of the gouge and scraped areas he also took photos. He assured us that they would be in contact with a resolution. We have yet to receive any communication. We then made a complaint with the BBB which has since been closed due to Trish Wolfe the customer service supervisor stated that we would be contacted. We have yet to be contacted by either Bass Pro corporate or the local store. Just wanted to note that we purchased our boat May of 2022 and it has spent more time at Bass Pro then it has in the water. Total hours on our boat as of this recent service was 60 hours! We have to pay monthly for something that we cannot use! This has been the worst experience ever! We purchased this boat to relax and spend time with our family. We have had to rent boats when family members visit due to ours not being available. The follow through that we have not received has been almost devastating. The point of purchasing a BRAND NEW BOAT was so we didn’t have to worry about anything for years and since day one this has been an absolute nightmare! It’s like they are waiting for our warranty to run out (3 years) so we are stuck. Also, there is no other shop that will work on a Sun Tracker except Bass Pro and the next closest one is almost two hours from us. In my opinion this company doesn’t care about it’s customers, their personal property or following through with absolutely anything. Here are just some of the photos we have plenty more along with work orders of everything that has not worked correctly since our purchase.
• DD

  DrHecklerMrKoch

  Jun 6, 2024
  5.0
  Mein absoluter Lieblingsshop! Ist natürlich klar was für uns Männer.

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