General RV Center

Reviews

• WR

  William Richards

  2 days ago
  5.0
  My recent purchase of my 2026 Alliance fifth wheel was spectacular. From Trisha and Billy Ray in sales, to Connor in finance, and best of all to Rachel and Jason in parts/service. In my opinion, if you don’t have good people in parts and service, that’s when people start complaining. In past experience, that’s where all the problems have been for me (at other dealers) Hats off to these two. They have stayed in contact with me as they prepped my RV for delivery. The walkthrough exceptional. Definitely recommend the Ft. Pierce General RV Center.
• JG

  Jerry Grosenick

  Aug 24, 2026
  1.0
  DO NOT WASTE YOUR TIME WITH THIS DEALERSHIP. MY OPINION THEY ARE THE WORST OF THE WORSE. WE PURCHASED OUR 2025 HOLIDAY RAMBLER VACATIONER ON NOVEMBER 21 2025. NO ONE THERE KNOWS WHAT IS GOING ON AT THIS LOCATION. I WOULD HAVE BEEN BETTER SERVED BY A BUNCH OF HIGH SCHOOLERS. THEY DO NOT KNOW HOW TO ORDER PARTS OR TO CHECK TO SEE IF THEY ARE IN STOCK OR IF THIS IS THE CORRECT PART. HARE IS THE LIST OF WHAT WAS ALL WRONG PRIOR TO MY DELIVERY OF THIS RV(MOST OF WHAT THE STAFF KNEW PRIOR TO MY PICK UP): AFTER 3 VISITS, THEY HAD TO HAVE AN OUTSIDE TECH COME TO MY HOUSE TO FINALLY REPAIR A LOT OF ISSUES. COUNTER TOPS GREASE STAINED BY TECH SHADES NOT FUNCTIONING CORRECTLY ENTRANCE SCREEN DOOR BENT ENTRANCE DOOR STEP DRIVER SCREEN WINDOW TOO LARGE PASSENGER SCREEN WINDOW TOO SMALL AC NOT WORKING HEATER NOT WORKING WIRES HANGING DOWN FROM TOP OF WINDSHIELD GAS CAP MISSING ELECTRICAL HOLE CAP MISSING ELECTRICAL CORD SHREDDED COUNTER TOP COVERS MISSING COUNTER DRAWER NOT OPENING BEDROOM PANELING COMING OFF BEDROOM BED INSTALLED CROOKED FRONT WINDSHIELD TRIM REPLACEMENT NEVER INFORMED FORD WARRANTY ABOUT MY PURCHASE AS OF 8/24/2026 1,160 MILES FROM DECATUR, IN TO GENERAL RV IN FORT PIERCE WHERE DID 400 EXTRA MILES COME FROM? BATTERIES ALMOST EMPTY TIRES NEEDED TO BE INFLATED BY 30 PSI WE PURCHASE "NEW" NOT TO HAVE PROBLEMS. IF I HAD KNOWN I WOULD HAVE HAD ALL THESE PROBLEMS, I WOULD HAVE PURCHASE USED DIRECTLY FROM A PRIOR OWNER. TERRIBLE EXPERIENCE
• JZ

  Janet Zeisig

  Aug 14, 2026
  5.0
  LUCUS (Service Adviser) & SAM (Service Tech) were AWESOME. We kinda showed up without appointment after JASMINE got us into St Lucie Tire this morning for a front end alignment on our new Entegra Odyssey 30z coach. She did an awesome job of securing us into the front end shop at St Lucie Tire as soon as we mentioned her name & General RV. General RV ensures quick service appt for new rigs & we actually bought it in Ocala at their sister store. They all got us taken care of and fixed all we requested as soon as we arrived. Except for our works again & doesn't work again generator worked perfectly fine while we were there, so not their fault, but it hard quit 1 mile from home (when we pulled into gas station). Sam went beyond the call of duty and fixed our coach door closing & locking problem right in front of us in the service lane. We called and made new appointment for the generator with Lucus for when we get back from our next short trip south. We'll be on shore power for that camp. General RV has been very good to us with the quirks of our new RV. Thank you all.🌞🤠😎🐊❤️
• MG

  Mario Gamez

  Aug 11, 2026
  2.0
  While my service advisor was welcoming, helpful, and took the time to explain each charge associated with today’s service visit, I can’t say the same about the overall experience. First, I was disappointed with the initial service experience. The technician seemed to have difficulty determining the proper operation and use of my RV and, more importantly, did not appear to be sufficiently familiar with the system to identify an appropriate solution to the issues I reported. I expected a higher level of knowledge and professionalism from a dealership of this size and reputation. Second—and this is something management should address—why aren’t your service technicians provided with the proper tools and procedures to protect a customer’s RV? Your technicians left greasy footprints throughout my brand-new unit. Disposable shoe covers are inexpensive and would demonstrate a much higher level of care and respect for a customer who spent $176,000 on a new RV just two weeks ago. This should be a basic service standard, particularly when working inside a customer’s brand-new vehicle. Third, I question how General RV justifies charging a customer $112 to diagnose a problem that was directly caused by General RV. Your team overfilled the propane tank, which resulted in an error code on my unit. I don’t believe I should be responsible for paying a diagnostic fee to identify a problem created by your own service department. Overall, while I appreciated my service advisor’s professionalism and willingness to help, the experience fell well short of the level of service I expected from the largest recreational vehicle dealership in the country. When a customer invests $176,000 in a brand-new RV, the expectation should be that the dealership provides a corresponding level of professionalism, expertise, accountability, and care.
• GW

  George William

  Aug 3, 2026
  1.0
  In April 2026, my Wife and I negotiated a purchase of a preowned RV from the general RV Center Fort Pierce location. Due to us living in New Jersey and the RV was in Florida we had to rely on photographs that were provided and negotiated the deal over the phone. I was assured that all mechanical systems would be in proper operational order and I was also assured that the tires would be inspected and if they were unsafe, they would also be replaced. I contacted General RV and made certain the RV was ready and to advised them that we were departing New Jersey. Five hours into the trip we were told there is a problem with the RV, and had to turn around costing us 10 hours of travel time. Approximately two weeks later, we were again advised that the RV was ready for pick up .We set up the closing date and headed to Florida, we were assured everything was inspected and operational. We drove 18 Hours straight to the dealership because I did not want to stop anywhere because I had my truckbed loaded with tools and personal possessions, and was afraid of theft. When we got there, I began to inspect the RV and found multiple mechanical issues to include the inverter not working roof seals missing the slide outs were inoperable and spewing hydraulic fluid, the undercarriage material was hanging down and the washer was not filling with water. The automatic leveling system was not operating properly. The hot water heater was not working and the dryer was not heating to temperature The tires were dry rotted and seven years old. In Florida, it is illegal to have to trailer tires over six years as per flhsmv.gov Since we could not close on the RV we had nowhere to stay so the dealership tried to accommodate us by putting us up in a hotel room in the middle of an industrial park that had multiple homeless people wandering the parking lot. Not feeling safe my wife and I were forced to cancel out the hotel room and make our own lodging arrangements. When that Monday came along, the repairs still could not be completed and we were advised that the RV would now be ready on Wednesday. On Tuesday evening we were contacted by the dealership and told we could close at 9:30 on Wednesday morning. When we arrived on Wednesday morning, multiple issues were still not addressed, and we were again forced to wait around the dealership while they struggle to make repairs. During this time we had the opportunity to speak to multiple other customers that were equally unhappy with the dealerships performance. As part of our agreement, the dealership was supposed to set up the fifth wheel conversion to my truck. This was also done incorrectly, which caused substantial damage to the bed rails of my truck. I had a horrible experience with this dealership because they lied to me when they said that everything was in good mechanical order when there was multiple significant Issues with the camper and they also lied when they said the tires were safe when they were obviously not safe and illegal to operate. Due to their incompetence, my vehicle is damaged. I voiced my concerns multiple times, but no offer of compensation was ever made. In the past, I had remotely purchased a preowned RV from camping world of Fort Myers. That deal under the same circumstances went through with no issues This was not the deal I negotiated. Instead of inspecting and correcting obvious, mechanical issues, they chose to see what they could sneak past us. I had to incur significant additional cost by replacing the tires and had to re-address multiple mechanical issues that they bubblegumed together to get the unit out the door. It also cost me five days of waiting around and changing all travel plans two times. This was a horrible purchasing experience. No attempt was ever made to compensate us and I will definitely not do business with this company again. If anybody else is considering them, all I can say is buyer beware!!

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