Enterprise Rent-A-Car

Reviews

• CS

  Chinnell Smith

  Aug 28, 2026
  1.0
  The unprofessionalism at this location is unacceptable. The manager Jerry Saintvill refused to rent to my husband because he left a bad review after his last rental. I have seen several complaints on this man. It’s unacceptable at this point and a change needs to be made immediately
• LM

  lileny mercado

  Aug 26, 2026
  5.0
  Charles was absolutely amazing! He was very friendly, polite, and made the whole experience so easy and stress-free. Everything was quick, smooth, and handled professionally. He was very helpful throughout the entire process, and I truly appreciate the great customer service. I would definitely recommend Charles to anyone looking to purchase a vehicle! Thank you, Charles!
• TS

  Topdog Security

  Aug 12, 2026
  1.0
  I rent from this location literally every weekend I’ve been coming to this location for 7 years This past weekend I had the worst experience I have ever had. I rented a truck and realized it didn’t have a hitch receiver, I asked the manager if I could exchange it for another. He told me there were no more pickups on site. There was another pickup parked out front, I assumed it was an employee’s vehicle after being told there were no more pickups on site. The manager then told me to rent a truck from next door. At that point I had no other choice to go next door and pay another 300.00 deposit and rent a truck that was more expensive than the one I wanted, and no where near as comfortable. As I was pulling off, I noticed another customer whom had arrived after me, signing a contract for the pickup that I assumed to be an employee’s vehicle, after being lied to by the manager. I parked the truck, went inside and asked the employees “how long has that Silverado been out there?” I was told “it just got back 10 minutes ago” This was clearly not true, because 10 minutes is not enough time to check a vehicle in, clean it and, and check it back out. Not to mention the fact that the vehicle had clearly been there since the moment I arrived, which had been about an hour prior at this point. At this point, I expressed my frustration and exited the store. The manager, whom was with another customer at the time…proceeded to leave his customer unattended, follow me outside of the store and engage in a shouting match with me. I told him “I’ll just go to hertz next time” He responded “good we don’t want you back” I have still yet to receive a courtesy call to ask about my experience. Currently Six days later, still no courtesy call or apology.
• HA

  Henry Avila

  Aug 10, 2026
  5.0
  I have been renting from Enterprise Rent-A-Car for years, and my recent experience was hands-down the best yet. During check-in in the Ft Pierce location, Glyn did something I have never seen a rental agent do before: he meticulously checked the tire tread depth to ensure the vehicle was completely safe. While inspecting that first car, he discovered standing water in the spare tire wheel well. He immediately stopped the process, took the car to the back, and brought out a replacement. He then performed the exact same thorough safety check on the second car to make sure it was absolutely perfect. His attentiveness to safety and detail was remarkable. The excellent service continued when I returned the vehicle to the Enterprise Rent-A-Car - Dadeland location. When the young man assisting me realized he could not personally drive me back to my school, he took the initiative to order and secure an Uber for me directly through the rental service. From start to finish, the attention to detail and customer care were phenomenal. This level of safety and service is exactly why we keep coming back. I highly recommend them!
• MM

  Michael Mathson

  Aug 5, 2026
  1.0
  The cars seem to be low quality. They first gave us a Chevy Traverse. It seemed ok for a few days and then suddenly the check engine light went off and the A/C stopped working. We had to take it back to switch for another car while our car is in the shop. They gave us an Equinox. Much to our disappointment, new car was almost worse. It had an empty gas tank, the radio did not work and it was filthy. I feel like I need to wear medical gloves just to drive with all of the grease spots on the dash. We start driving the car and the back passenger wheel well moans above 45 miles per hour. I am really disappointed in the fleet this company offers and will now have to return again, taking time out of my day, to get another vehicle. Maybe the next one will only have three wheels…..