General RV Center

Reviews

• DC

  Doug Clark

  May 9, 2026
  5.0
  Our first time buying a camper could not have gone better. Shout outs to Alan, Jason, Shirley, and Rich! They ALL made us feel like part of the family through the whole process. No pressure, no gimmicks, just up front down home treatment! Our next purchase will definitely be here!
• TT

  Toni

  May 9, 2026
  1.0
  We purchased an RV from this company expecting professionalism and respect, but instead experienced one of the most inappropriate situations imaginable. The receptionist, Alana, chose to engage in a personal relationship with my husband after our purchase, completely crossing ethical and professional boundaries. No customer should ever have to question the integrity of a business or its employees in this way. Regardless of personal choices, there should be a clear separation between staff and customers. The lack of professionalism and respect shown has left an awful impression of this company. I would strongly recommend management reevaluate the conduct and standards they allow within their workplace, because this experience was beyond disappointing.
• YG

  Yessica Garcia

  May 2, 2026
  5.0
  We saw great reviews for the sales rep Charles, so we decided why not go in and see about a trade. Glad we did!! Charles went above and beyond showing us options that would fit our families needs. He is extremely knowledgeable, dedicated and comical! We fully recommend Charles and the General RV team. We walked away happy with a perfect camper for our family!
• DQ

  Daniela Quintero

  Apr 29, 2026
  5.0
  Literally the most incredible experience ever! We had Griffin helping us out today, and he was so so sweet. We aren’t ready to buy just yet, but Griffin gave us amazing tours of all the RV’s that fit our needs and wants as a full-time RV couple with two pets! We would love to come back and have Griffin be our salesman/tour guide again. So kind, compassionate, intelligent and very well spoken and understanding! He 100% knew what he was talking about and was so informative and patient! Thank you so much for everything! If you’re coming here, request Griffin!
• DS

  Duane Scherz

  Apr 13, 2026
  1.0
  Don't buy an RV from this dealer!!! The worst service after the sale i have ever experienced. I have purchased plenty of cars, trucks, motorcycles, boats etc. Over the years and have never experienced such unorganized chaos. Did the walk through at delivery in December and had a list of items not working and needing to be fixed. Booked a follow up service appointment on Feb 18th. Drove an hour to the dealer to drop off for service only to find out the did not have the parts nor were they ever ordered. They sent me home and rescheduled for March and because of the inconvenience they would come and pick the RV. Well my appointment came due and no one called as they said they would so I took another day off work to take the RV back in. So they check in the RV and send me on my way. A week later I stop by to check on it and they tell me they haven't looked at it yet or started any repairs/parts replacement. I saw the shop foreman and he said there was a miscommunication between the service writers and the repair shop. He promised to get it in the bay that day. Throughout this whole nonsense I call and leave messages and no one has once called me back. I have filed 2 complaints with corporate office but that fell on deaf ears as well. 2 weeks later after the shop Forman promised me he would get it going I take another day off to go check on the repairs. I arrive only to find out they haven't touched a thing and now just realized they dont have the freaking parts.. Now I am beside myself. I take the RV home and they swear they are going to order the parts. Today I stop by again and still no parts no ETA they cant even tell me if the parts have been ordered. WHAT A CLOWN SHOW....Ironically I have met 2 other dissatisfied customers of General RV one who is actually filing a lawsuit against them.So if you truly enjoy getting the 1st Class runaround and horrible service then this is the place for you!!!!Hope Forest River pulls their dealership....

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