We bought a 2025 Ford Explorer ST on Saturday and could not be happier! Our salesman, Preston, was wonderful and really easy to work with. Unfortunately the passenger side window had a chip in it, the service manager said it was probably like that from the factory, so they replaced it for us right away under the warranty. Jesse and Mike from service were fantastic to work with, they even got me into a loaner car while the work was being done. General Manager Bree was extremely helpful and understanding about the entire fiasco, and I really appreciate that she heard us out. Sales manager Joe wasn’t interested at all in helping us, he suggested splitting the cost of replacement and making a claim through our auto insurance? He doesn’t seem to have the temperament to be working with people. Otherwise everybody here is great and I would recommend!
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Brian L. Smith
6 days ago
We had a great experience purchasing our new 2026 Ford Explorer ST from Preston at Englewood Ford. Preston was professional, courteous, knowledgeable, and very easy to work with throughout the entire sales and buying process.
He listened to what we wanted, answered our questions, and did everything we asked of him to make sure the purchase went as smoothly as possible. We never felt pressured, and we appreciated his professionalism and willingness to work with us from beginning to end.
We’re very happy with our new Explorer ST and with the service Preston provided. If you’re looking for a new vehicle at Englewood Ford, I would definitely recommend asking for Preston.
Thank you, Preston, for making our buying experience a positive one!
— Brian & Maria Smith
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Cliff Scanlon
Sep 25, 2026
I rarely leave reviews however when the service is exemplary I feel the need to. I have been in the car industry all my life along with my family. From auto repair to collision to dealerships we have done everything car related so when I have to venture to an unknown dealer I immediately become uncomfortable from the horror stories I have witnessed and heard over the years. I never buy on impulse however that happened yesterday because Preston was so on point that he made me comfortable and that’s saying something. He answered every question honestly and sold me the car of my “wife’s” dreams. Everyone there was so welcoming, upbeat and helpful. Brad in finance was awesome and not pushy, Joe the manager was kind, firm but fair. Preston went above and beyond. Mark and Connor other salesman helped and interacted kindly with us. I would never hesitate to do business again with Preston or Englewood Ford. Thanks for making a stressful process fun and somewhat enjoyable! Keep up the great customer service that is so lacking these days! Thanks again for the breath of fresh air and a fair deal on a car.
JM
Javier Mena
Sep 24, 2026
My experience here has been absolutely terrible. After many years of card purchase experiences, this has got to be the worst dealership I’ve ever dealt with. I left two hours away from the dealership and they made me drive there for nothing. From the beginning, they were pressuring me to do a credit application online, ran my credit. Then, when I get to the dealership, they had sold a car I was interested in to somebody else That also drove about two hours to get there. So one of us was gonna get screwed and they were completely OK with that. Connor, the sales rep was very dishonest from the beginning. I told him What I was looking for and needed from the very beginning and I assure him But if we made a deal, I was coming to get the car. About an hour after I was driving, he calls me and tells me that somebody else was coming from two hours away to also get the same car. I even offered to put a deposit down on the car that I want and he said there was no need. They are extremely unprofessional and completely careless about peoples time.
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Federico Ramirez
Sep 16, 2026
Outstanding experience from start to finish!
A huge thank you to Brody, Eli, and Bob for the exceptional service. From the moment I first called until they delivered my Ford right to my door in Fort Lauderdale, the entire process was smooth, easy, and professional.
Communication was excellent throughout the entire purchase, and most importantly, they were honest and straightforward every step of the way. It’s refreshing to deal with people who do exactly what they say they’re going to do.
If you’re in the market for a Ford car or truck, this is the place to go. Great people, great service, and a truly hassle-free buying experience.
Well done, guys! You’ve earned a customer for the future.