Take 5 Car Wash

Reviews

• MT

  Michael Thompson

  3 days ago
  1.0
  They won’t let me cancel my monthly subscription and have overcharged me for months despite an initial cancelation over a year ago. Now they will not address the overcharges directly. When visiting the store they say they can’t manage my account, cancel or address the issue and I must submit a ticket via email to zen desk. Zen desk reapomfed once a few weeks ago and i provided all information need. Now they have everything they need but it has been weeks without any review. They don’t even have a business listed on the better business bureau website. This place is a joke.
• GL

  Geovany Laureano

  Oct 4, 2026
  5.0
  Alex was great at the gate and for anything I needed here. Love coming here even though there’s one next to where I live. Definitely sign up for the membership.
• YU

  yung urkel

  Oct 3, 2026
  5.0
  Sergio was the homie for sure. Helped me out and got me in and out of there in a flash
• MB

  Michelle Brimingham

  Sep 22, 2026
  5.0
  Michael was awesome! He was professional, friendly, and really took the time to make sure everything was done right. You can tell he takes pride in his work and in taking care of customers. Great experience at Take 5 in Ellenton!
• PA

  Pablo Antonio Del RioSan Andres

  Sep 22, 2026
  1.0
  I have been trying for MONTHS to get Take 5 to resolve damage that occurred to my vehicle at one of their locations, and I am extremely DISAPPOINTED with how this has been handled. During my visit, my roof rack was damaged by Take 5. I reported the incident that same day and was given a number to contact. I submitted the requested ticket believing that the incident was being properly documented and handled. Months passed with no resolution. I repeatedly attempted to contact customer service and could not get meaningful assistance. Eventually, I returned to the location and spoke directly with the General Manager. He informed me that the employee involved in the original incident had not submitted the claim. According to what the General Manager told me, the employee did not submit it because he did not want to be held responsible. The General Manager then submitted the claim himself and attempted to correct the situation. Despite that, I still did not receive a resolution. What makes this even more concerning is that when I finally received a response, Take 5 sent me information regarding a completely different vehicle that was not mine. After months of waiting, my actual claim and the damage to my roof rack still have not been properly resolved. I was a Take 5 customer and had a membership. I am not asking for anything unreasonable—I am asking Take 5 to take responsibility for damage that occurred while my vehicle was in their care and to repair or replace my damaged roof rack. I have documentation of my attempts to resolve this matter and have given the company multiple opportunities to address it privately. Take 5: please have someone from your corporate/customer care team contact me and resolve the correct claim. I would be happy to update this review once the company provides an appropriate resolution.